GRACE NYAWIRA MUTHEE
Grace Muthee – HR Professional & Customer Service Specialist
Grace Muthee is a dedicated Human Resources (HR) professional and customer service specialist with a university degree in HRM and over one year of experience in HR and client relations. With strong interpersonal skills, she thrives in people-centric roles, excelling in employee relations, performance management, HR audits, and talent acquisition.
Passionate about fostering positive workplace cultures, Grace is keen on HR analytics, organizational development, and labour law compliance. Her expertise extends to strategic HRM, workforce planning, and succession planning, ensuring businesses align their human capital with long-term goals.
While exploring virtual assistance and transcription opportunities, Grace is open to HR, administrative support, and remote customer service roles, leveraging her adaptability and problem-solving skills. Eager to contribute to forward-thinking organizations, she is committed to continuous learning and professional growth.
Experience
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INSTITUTE OF HUMAN RESOURCE MANAGEMENT
HR INTER - MAY 2023-MAY 2024 -
Streamlined Recruitment Processes
✅ Improved Employee Onboarding
✅ Enhanced Employee Relations
✅ Supported HR Audits & Compliance
✅ Managed HR Documentation
✅ Assisted in Payroll & Benefits Administration
✅ Conducted Training & Development Support
✅ Strengthened Performance Management
Education
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BACHELOR DEGREE
KISII UNIVERSITY2019-2023 -
BACHELOR’S DEGREE IN HUMAN RESOURCE MANAGEMENT