Moureen Hussein

  • procurement and supply chain management
  • Nairobi County
  • Updated 3 weeks ago
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Profile & Portfolio

Procurement Clerks

Moureen Hussein is a dedicated and proficient Procurement Officer with extensive experience in driving strategic sourcing and managing supplier relationships. With a keen eye for operational efficiency and a strong commitment to compliance and sustainability,  I excel in optimizing procurement processes to deliver exceptional value and support organizational growth.

Professional Expertise:

Strategic Sourcing & Supplier Management: I has a proven track record in selecting and evaluating top-tier suppliers, ensuring quality and reliability.  I am adept at negotiating favorable contracts and fostering long-term, mutually beneficial relationships with suppliers, while effectively managing supply chain risks.
Operational Efficiency: An expert in procurement planning, manages inventory levels to align with demand and organizational goals. My efficiency in order processing and cost control has consistently resulted in significant savings and streamlined procurement cycles, enhancing overall operational performance.
Compliance & Governance: committed to upholding the highest standards of compliance and governance. Develops and enforces robust procurement policies and procedures, ensuring adherence to ethical sourcing practices and conducting thorough audits for transparency and accountability.
Technology & Innovation: Embracing the latest in procurement technology, I have successfully implemented advanced e-procurement systems that streamline operations and improve decision-making. My use of data analytics drives continuous improvement and innovation in procurement processes.
Interdepartmental Collaboration: working seamlessly with finance, operations, logistics, and other departments, ensuring alignment and coordination across the organization. Actively engages with internal stakeholders to understand and meet their procurement needs, contributing to overall organizational success.
Sustainability & Corporate Social Responsibility (CSR): integrating sustainability criteria into procurement decisions, championing initiatives that reduce environmental impact and promote corporate social responsibility. my commitment to sustainable procurement practices supports the organization’s long-term goals and ethical standards.
Performance Management: With a strong focus on performance, develops and tracks key performance indicators (KPIs) to measure procurement effectiveness. Regularly evaluates supplier performance, ensuring continuous improvement and adherence to high standards.

Professional Background:

Moureen holds a BBA from Kenya Methodist University and brings 2 years of experience in procurement and supply chain management. She has successfully led procurement efforts at Coast Water Works Development Agency (CWWDA), where her strategic approach and operational expertise have been instrumental in achieving procurement excellence.

Personal Attributes:

Known for my analytical skills, attention to detail, and proactive problem-solving approach, am a trusted advisor in the procurement domain. My dedication to continuous learning and professional development keeps me at the forefront of best practices and industry trends.

Contact Information:

Email: moureenhussein10@gmail.com
LinkedIn: www.linkedin.com/in/moureen-hussein-957688311

Phone: +254728390655

Experience

CWWDA

PROCUREMENT OFFICER - 2022-2024

• Preparing purchase orders, sourcing suppliers.
• Maintaining accurate procurement records.
• Communicating and building relationships with suppliers.
• Conducting market research to identify new suppliers.
• Assisting in budget management and contract negotiations.
• Ensuring legal and regulatory compliance.
• Monitoring inventory levels.
• Generating reports on procurement activities.
• Organizing and maintaining procurement files.
• Participating in training programs and helping train new staff.

CCI

CUSTOMER CARE REPRESENTATIVE - 2019-2022

• Meet performance targets, including call handling time, response time, and resolution time.
• Strive to achieve high customer satisfaction scores and positive feedback.
• Work collaboratively with team members and other departments to ensure a seamless customer experience.
• Handling incoming calls, emails and chat messages from customers, addressing their questions and concerns promptly and professionally.
• Offer detailed information about products, services, polices and procedures to customers.
• Guide customers through technical issues, providing step-by-step instructions and solutions.
• Escalate complex or understand issues to higher level support or specialized departments when necessary.
• Prepare reports on customer feedback, technical issues, and overall customer satisfaction.
• Implement strategies to retain customers and build long-term relationships.
• Apply feedback from supervisors and customers to improve service quality.

CREST TRACKERS LTD.

MARKETING EXECUTIVE - 2016-2019

• Developing and implementing market strategies to promote Crest tracker’s services to potential clients.
• Managing brand’s image by consistent and effectively communicated across all marketing materials and channels.
• Conducting market research in refining marketing strategies, identifying new opportunities, and staying ahead of competitors.
• Ensuring customer satisfaction and loyalty through effective communication and support.
• Providing regular reports to management with insights and recommendations for optimization.
• Collaborating with the sales team to provide them with the necessary materials, insights, and support to help them close deals effectively.

AIMKIM TECHNOLOGIES LTD.

PROCUREMENT OFFICER - 2015-2016

• Managed end-to-end supply chain operations, including procurement, inventory management, and distribution of IT hardware, software, and related resources.
• Developed and maintained relationships with vendors and negotiated contracts to ensure timely and cost-effective procurement of IT equipment.
• Implemented asset management processes, resulting in accurate tracking of IT assets, reduction in equipment loss, and optimized asset lifecycle.
• Coordinated with cross-functional teams to plan and execute the deployment of new IT infrastructure components, ensuring minimal disruption to operations.
• Monitored and resolved incidents and problems related to IT operations, working closely with technical teams to achieve timely resolutions and minimize downtime.
• Conducted regular audits and implemented compliance controls to ensure adherence to industry regulations and data security standards.
• Identified process inefficiencies and implemented process improvement initiatives, resulting in increased efficiency and cost savings.
• Developed and generated performance reports, analyzing key metrics to identify areas for improvement and present findings to management.

Education

DEGREE

KENYA METHODIST UNIVERSITY
2012-2023

BBA – PROCUREMENT AND SUPPLY CHAIN MANAGEMENT

KSCE

MUTHALE GIRLS HIGH SCHOOL
2007-2010

KSCE

KCPE

ST. KEVIN HILL ACADEMY
2003-2006

KCPE