Pauline Nthenya Mwangi

  • Customer Service
  • Nairobi
  • Updated 2 weeks ago
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Profile & Portfolio

Customer Service Representatives

I am a confident and attentive communicator with a genuine interest in understanding and addressing customer needs. With a strong background in sales, marketing, and customer service, I excel in quickly grasping new product knowledge and conveying information to customers in an honest, educational, and helpful manner. My expertise also includes strong mediation skills, enabling me to resolve conflicts creatively while ensuring mutual benefits for both the company and the customer.

 

Experience

Jett Taxi App

Customer service rep - 2023

Sheripalm Spa Salon/Barber Shop

Marketer/admin assist - 2022-2023

CCI Kenya

Customer service - 2020-2021

Education

certificate in business Studies

Talons Business Institute
2022-2022