Susan Kaluki

A highly motivated , hardworking and dedicated young lady. Seeking a position in your industry to utilize exceptional communication skills, problem-solving abilities, and dedication to providing top-notch customer service.I am an alumni of Multimedia University of Kenya with a Diploma in Journalism.I worked as a receptionist at Base radio.My functions were : Handled inbound client’s inquiries, complaints, and requests via phone and email.

Kept records of visitors’ entry and exit for security purposes.

Assisted with general administrative tasks such as data entry, filing, photocopying, and managing office supplies.

Responded to inquiries from visitors, clients, or callers about the company’s services or policies.

Produced a show called the hangout and also shared ideas on the show.

I am available to work flexible hours, including evenings, weekends, and holidays and have willingness to undergo additional training to improve skills and knowledge.