Zeal Kinyanjui
Proactive and results-oriented IT Specialist with a Bachelor of Business Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Proven experience in network data capture using ArcGIS Field Maps and Google Earth, contributing to energy loss mitigation. Strong background in IT support, system administration, and data management, with skills in computer maintenance, troubleshooting, customer support, and data handling. Eager to leverage expertise in data collection, technical support, and system proficiency to excel in a challenging role, focused on efficient network data updates and database maintenance.
Experience
-
Kenya Power
GIS Data Collector - November 2023 – February 2025 -
Conducted extensive field surveys using GIS technology to collect and verify data on electricity meter installations across Kiambu, Kitui, Nairobi, Garissa, Tharaka Nithi, and Meru Counties. . Systematically identified and documented cases of meter tampering (bypasses) and unbilled direct connections, providing critical data for revenue recovery. . Identified and reported faulty meters, initiating maintenance processes to reduce technical losses. . Contributed directly to mitigating energy losses and supporting company revenue assurance and profitability goals.
-
Kenya Copyright Board
Information Officer - February 2022 – February 2023 -
Safeguarded data integrity by implementing regular database backups and equipment protocols. . Addressed IT bottlenecks affecting approximately 50 users by streamlining support and maintenance processes. . Improved the quality of incoming client data for online registrations through targeted support.
-
Mobile Mart Distributors
System Administrator - May 2019 – January 2020 -
Managed and maintained a database of 450 distinct outlet locations for Diageo/EABL Kenya, ensuring data accuracy and attribute integrity. . Ensured high operational reliability of hardware and software systems for a mobile sales team, providing technical support, installation, configuration, and troubleshooting. . Minimized system downtime and safeguarded continuity for essential field data collection, communication, and reporting activities.
-
Empire Microsystems Limited
Application Analyst - October 2018 – March 2019 -
Provided technical support across 130+ Diageo/EABL distribution centers nationwide, troubleshooting networked field devices and reducing Mean Time To Repair (MTTR). . Played a key role in driving the adoption and effective utilization of Accenture’s Distribution Management System (DMS), developing and delivering training and onboarding programs.
Education
-
Leadership/Management
McKinsey & Company IncJune, 2023 - Nov, 2023 -
Bachelor of Business Information Technology
Jomo Kenyatta University of Agriculture and TechnologySep 2014 - Nov, 2018 -
Designed and implemented an Integrated Incident Command/Emergency Management Information System. . Researched MSMEs, analyzing data to understand location and growth patterns of businesses. . Participated in a Capital Markets University challenge.
-
International Computer Driving License
Nairobi Institute of Business StudiesJane, 2014 - Jun, 2014 -
Gained proficiency in using ICTs for office productivity and online collaboration.
-
Kenya Certificate of Secondary Education
St Mary's Boys Secondary School NyeriJan 2010 - Nov, 2013 -
Supervised the computer laboratory. . Participated in mathematics contests. . Emerged runner-up at the Kenya Science and Engineering Fair in 2013.