Entry Level

Administrative Assistant

Kenindia Assurance Company



  • Exp.: Min. 1 Year
  • Min. Education level: Bachelor's Degree
  • Specialism: Business Studies

Vacancy Description


Branch Kakamega
Section Life
Job Category Branch Accountant
Reports To AGM – Individual Life
Job Serial/Code No. TBA
Location/Branch Kakamega (Satellite

Main Purpose of the Job – (Job Summary)

Ensuring compliance and implementation of accounting LIFE and General underwriting policies, processes and procedures in line with the overall business strategy and objectives in matters relating to collection of premiums, management of branch expenses and underwriting.

Main Responsibilities

Life Underwriting Duty

1. Creation of new clients in the system for Individual Life business.
2. Collection and adjustment of policy premiums paid through direct debits instruction ,Mpesa, bankers order and local check offs
3. Offering after sale service including loan repayment adjustment, policy revival, quotation and statement printing.
4. Reconciling of local check off payment and follow up on check offs not received
5. Assisting all branch intermediaries and liaising with head office where necessary.

General Underwriting Duties

6. Ensuring that all policies/risks that have been ACCEPTED are compliant to underwriting guidelines and Regulators guidelines.
7. Ensuring customer service to both internal and external clients by providing required underwriting services and documents
8. Ensuring premium and data capture within set standards
9. Reviewing, Preparing and dispatching renewal notices.
10. Ensuring compliance to the general underwriting related company communication

General & Life Finance Underwriting Duties

11. Issuing receipts promptly and ensuring that they are dispatched to the clients
12. Preparing of banking slips and ensuring days collections are banked daily or following day
13. Preparing and ensuring that daily collections report is in order and sent to head office
14. Ensuring that files copies of the receipt are filed and hard copies forwarded to head office
15. Processing of premium adjustments promptly
16. Generating and reconciling agents, brokers and direct clients ledgers, queries and monthly statements
17. Filing of monthly agents, brokers and direct clients statements’.
18. Managing petty cash imprest for the branch
19. Preparing monthly and annual withholding tax returns and commission reports
20. Ensuring other administrative work at the branch is performed as per company’s expectations
21. Ensuring customer service to both internal and external clients by providing prompt services that meets and exceeds customer’s needs.
22. Any other duties assigned

Key Deliverables (specific to this position)

1. Achieve underwriting profitability
2. Customer Satisfaction
3. Service Delivery
4. Ensuring timely premium debiting

Key Interfaces


-Finance & Admin


-Service providers Intermediaries
-Financial institutions


Job Specifications

Academic Qualifications

  • Undergraduate degree in any Business related field or equivalent

Professional Qualifications

  • Accounts/CPA/ACCA. Insurance qualifications are added advantage

Key Drivers

Key Job Skills (specific to the job)

  • Analytical Skills
  • Influencing skills
  • Accounting and reporting skills
  • Client relations
  • Negotiation skills
  • Presentation/ report skills

Insurance Skills (special Category)

  • Technical knowledge & proficiency

Relevant Experience

  • At least 1year of relevant experience

General Skills

  • Communication skills
  • Interpersonal skills
  • Customer Service
  • IT skills (fluency)

KAC Competencies/Behaviours

  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality

----Apply after the ad----

Application Guidelines

All application to be sent before closing date for all applications - 12th April, 2024.

Applications have closed

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