Front Office Administrator

MNC Consulting Group client in the education sector seeks a Front Office Administrator to ensure efficient communication and smooth operations at the school’s reception. This role involves managing administrative tasks, supporting staff, and providing a welcoming environment for parents, students, staff, and visitors.

Key Responsibilities

• Greet visitors, parents, and students professionally.
• Answer calls, address inquiries, and ensure a clean, organized reception area.
• Manage visitor registration and enforce security protocols.
• Handle mail, emails, and announcements.
• Draft and distribute school notices and newsletters.
• Assist students with inquiries and attendance records.
• Manage front desk schedules, maintain records, and support staff with tasks like data entry and filing
• Assist in planning school events and provide logistical support.
• Oversee office supplies and ensure equipment is functional.
• Ensure compliance with school policies and handle emergencies effectively.

Key Skills & Competencies:

• Strong communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and database management.
• Ability to multitask and maintain professionalism under pressure.
• Warm, professional, and approachable demeanor.
• High integrity and ability to remain calm in stressful situations.
• Proactive and team-oriented mindset.

Education

• Degree/Diploma in Office Management, Administration, or related field.
• Prior experience in a school or administrative role.
• Familiarity with school policies and systems.