Operations Internship

AMREF Flying Doctors is a leading aero-medical provider in Africa. Based in Nairobi, Kenya, at Wilson Airport, AMREF Flying Doctors provides air evacuation services in medical emergencies as well as air ambulance transfers between medical facilities. Patients can also be repatriated to Europe, Asia, and North America by air ambulance jet or a medical escort provided on commercial carriers. With a fleet of five fully-owned dedicated ambulance aircraft, patients can be evacuated from anywhere on the African continent to anywhere in the world.

Owned by Amref Health Africa, the leading health organization in Africa, AMREF Flying Doctors plays an instrumental role in advancing Amref Health Africa’s enduring commitment to achieving lasting health change in Africa.

AMREF Flying Doctors is in its 15th year of accreditation by the European Aeromedical Institute (EURAMI) and has twice been a recipient of the ITIJ Air Ambulance Provider of the Year Award. More information is available at www.flydoc.org.

MAIN JOB PURPOSE

The main purpose of the job is to assist in the efficient coordination of flights, ensuring safety and compliance with aviation regulations during service delivery as guided by the Kenya Civil Aviation Regulations and Company Policy. This includes flight planning, communication with aircraft commanders, monitoring flight operations, and providing administrative support to the Operations Department.

Responsibilities

• Assist the flight operations team to coordinate and execute daily flight activities, aligning them with client expectations as well as aviation requirement.
• Contributing to flight planning and dispatch processes, adhering to company Standard Operating Procedures (SOPs) under supervision.
• Ensuring the timely completion and submission of flight plans for active flights.
• Facilitating the clearance process by delivering manifests to immigration offices.
• Maintaining comprehensive records, including flight and event logs, aircrew flying records, and flight operations records for inbound and outbound flights.
• Establishing and managing air-to-ground and point-to-point radio communication with aircraft commanders.
• Assisting with data entry of all relevant flight information into the company database system as well as post flight filing of flight operations documents, for monitoring purposes.
• Offering administrative assistance to the Operations Department, including tasks such as organizing and replenishing stationery supplies to align with departmental demands.
• Attending to any additional work-related assignments delegated by the Operations Manager, and duty officer.

Education and Experience

• Diploma in Flight Operations/Dispatch.
• Knowledge in radio communication.
• Proficiency in computer studies (word, excel, power point, outlook, internet).

Knowledge, Skills and Competencies

• Ability to work with teams and within a team.
• Excellent communication and interpersonal skills.
• Ability to learn.
• Ability to manage time.
• Dependable, flexible and ability to work in a fast-paced environment.
• Self-motivated and confident.
• Detail Oriented.