Customer Service

Kilimall

Overview

  • Applications have closed
  • Experience: Not Specified
  • Min. Education level: Diploma
  • Specialism: Business Studies / Customer Relations
  • Deadline: Monday, March 31, 2025
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Vacancy Description
  • Entry Level
  • Nairobi
  • Applications have closed

Duties & Responsibilities:

  • Handle Live Chat Tickets.
  • Respond to WhatsApp chats.
  • Follow Up on all raised customer issues to completion.
  • Attain the required customer satisfaction rate.
  • Attain daily clearance and response rate below 3min.

Requirements:

  • Degree or diploma in a Business related Course.
  • Experience in a similar role.
  • Good Customer Service Skills.
  • Good Communication Skills.
  • Problem Solving Skill.

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Application Guidelines

Apply by sending an application with your CV and a convincing cover letter clearly stating the subject heading by 31st March 2025 Please state your current and expected remuneration in your CV

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