{"id":792752,"date":"2025-03-16T18:49:16","date_gmt":"2025-03-16T15:49:16","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&#038;p=792752"},"modified":"2025-06-19T00:15:05","modified_gmt":"2025-06-18T21:15:05","slug":"792752-bristol-park-hospital-customer-service-assistant-nairobi","status":"expired","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&p=792752","title":{"rendered":"Customer Service Assistant"},"content":{"rendered":"<p>Bristol Park Hospital is a licensed healthcare provider that has been in the business for over 15 years offering quality and affordable healthcare services in Nairobi, Kitengela, and Machakos. Our vision is to be a world-class provider of quality, innovative, and accessible Healthcare Solutions. Our institution is seeking to recruit a highly talented and dynamic professionals to fill the following position;<\/p>\n<p><strong>CUSTOMER SERVICE ASSISTANT<\/strong><\/p>\n<p>The incumbent will be responsible for ensuring pleasant, friendly, and efficient customer service to internal and external customers.<\/p>\n<h3>Responsibilities<\/h3>\n<ul>\n<li>Facilitating pre-authorization patient process of admissions, surgical, and discharges are conducted effectively.<\/li>\n<li>Providing exemplary customer service to internal and external customers.<\/li>\n<li>Handling comprehensively all inquiries and directing accordingly from within and externally in a timely way.<\/li>\n<li>Booking and following up on specialized clinics for patients with appointments with specialists at the hospital.<\/li>\n<li>Assisting in the patient discharge process and ensuring is timely and effective.<\/li>\n<li>Receiving patients, ascertaining the nature of the visit, and directing visitors to appropriate services needed.<\/li>\n<li>Assisting in running patient bills after service delivery.<\/li>\n<li>Managing the patient queue at the reception to avoid overcrowding.<\/li>\n<li>Answering queries from patients, pertaining to billed drugs among others.<\/li>\n<li>Preparing insurance claims daily, weekly and monthly reports to the Head of department customer care.<\/li>\n<li>Generating invoices for insurance claims for payment and following up on insurance claims submitted previously for payment approvals.<\/li>\n<li>Answering telephone and electronic inquiries and relaying telephone calls and messages<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Minimum of 2 years of relevant experience.<\/li>\n<li>Excellent organizational and time management skills with the ability to multitask.<\/li>\n<li>Excellent communication skills.<\/li>\n<\/ul>\n<p><strong>Education<\/strong><\/p>\n<ul>\n<li>Diploma in Business Administration or Public Relations, Communication, Customer Service from a recognized institution.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":792756,"template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"bristol park hospital jobs,Bristol Park Hospital Customer Service Assistant Job,customer service assistant jobs near me,customer service assistant jobs","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"<p>Interested and qualified candidates are requested to forward their updated CV and academic qualifications\u00a0stating the subject heading\u00a0<strong>CUSTOMER SERVICE ASSISTANT<\/strong>\u00a0on or before <strong>21ST MARCH, 2025.<\/strong><\/p>\r\n<p>Only shortlisted candidates will be contacted<\/p>"},"job_listing_region":[209],"job-categories":[5461,95,393,411],"job-types":[8],"class_list":{"0":"post-792752","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-business-administration","8":"job_listing_category-customer-relations","9":"job_listing_category-journalism-communication","10":"job_listing_category-public-or-external-relations","11":"job_listing_type-entry-level","13":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/792752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/792756"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=792752"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=792752"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=792752"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=792752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}