{"id":800251,"date":"2025-04-13T12:10:07","date_gmt":"2025-04-13T09:10:07","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&#038;p=800251"},"modified":"2025-08-14T03:22:12","modified_gmt":"2025-08-14T00:22:12","slug":"800251-sauti-contact-center-call-agent-pay-to-perform-remote","status":"expired","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&p=800251","title":{"rendered":"Call Agent Pay-To-Perform"},"content":{"rendered":"<p><strong>About Us<\/strong><\/p>\n<p>Sauti Call Center is a 24\/7 Multilingual State Of The Art and Cutting Edge Multi Channel Contact Center that is sold out to offer solutions for our client\u2019s custom needs based on their business.<\/p>\n<ul>\n<li>We provide high touch customer support specializing in<\/li>\n<li>BPO Services focusing on Inbound and\u00a0Outbound Tele-services<\/li>\n<li>Email Response<\/li>\n<li>Live Web Chat Support<\/li>\n<li>Interactive Voice Response (IVR)<\/li>\n<li>Research, Marketing, Training, Recruitment, Consultancy, Tele sales and Technical Support<\/li>\n<li>SMS and Social Media Support.<\/li>\n<\/ul>\n<p><strong>Job Summary<\/strong><\/p>\n<p>We are seeking dedicated Call Agents to join our team.\u00a0 As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule.<\/p>\n<h3>Key Responsibilities<\/h3>\n<ul>\n<li>- Maintain a schedule while working remotely<\/li>\n<li>- Make calls to candidates using a provided script.<\/li>\n<li>- Obtain the intended result based on assigned project.<\/li>\n<li>- Document each call and its outcome in the system.<\/li>\n<li>- Maintain a minimum call rate of 25 calls per hour.<\/li>\n<li>- Work in a quiet, distraction-free environment.<\/li>\n<li>- Perform an internet speed test before starting work and report the speed.<\/li>\n<li>- Ensure continuity of work despite power outages by making necessary arrangements.<\/li>\n<li>- Use a noise-canceling headset for clear communication.<\/li>\n<li>- Keep laptops\/computers updated and secure.<\/li>\n<li>- Communicate any issues with work or systems to the reporting manager.<\/li>\n<li>- Participate in ongoing training to improve skills.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>- Excellent verbal communication skills.<\/li>\n<li>- Reliable internet connection and a functioning laptop.<\/li>\n<li>- Ability to work in a quiet, distraction-free environment.<\/li>\n<li>- Must adhere to the agreed-upon schedule and be punctual.<\/li>\n<li>- Previous experience in a call center or customer service role is a plus.<\/li>\n<li>- Ability to handle power outages and maintain productivity.<\/li>\n<li>- Self-motivated and able to work independently.<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<p><b>Equipment:<\/b><\/p>\n<ul>\n<li>\u00a0 - Reliable internet connection.<\/li>\n<li>\u00a0 - Functioning laptop.<\/li>\n<li>\u00a0 - Noise-canceling headset.<\/li>\n<\/ul>\n<p><b>Environment:<br \/>\n<\/b><\/p>\n<ul>\n<li>\u00a0 - Quiet, distraction-free work area.<\/li>\n<li>\u00a0 - Ability to handle power outages and maintain productivity.<\/li>\n<\/ul>\n<p><b>Skills:<\/b><\/p>\n<ul>\n<li>\u00a0 - Excellent verbal communication skills.<\/li>\n<li>\u00a0 - Strong organizational and documentation skills.<\/li>\n<li>\u00a0 - Self-motivated and able to work independently.<\/li>\n<\/ul>\n<h4>Benefits<\/h4>\n<ul>\n<li><b>Flexibility:<\/b>\u00a0Work from the comfort of your home, allowing for a better work-life balance.<\/li>\n<li><b>Skill Development:<\/b>\u00a0Participate in ongoing training to enhance your communication and customer service skills.<\/li>\n<li><b>Performance-Based Pay:<\/b>\u00a0Earn based on your performance.<\/li>\n<li><b>Career Growth:<\/b>\u00a0Gain valuable experience in a fast-paced call center environment, which can open doors to future career opportunities.<\/li>\n<li><b>Supportive Environment:<\/b>\u00a0Work with a dedicated team and receive support from experienced managers.<\/li>\n<li><b>Convenience:<\/b>\u00a0No commuting required, saving you time and travel expenses.<\/li>\n<li><b>Technology Exposure:<\/b>\u00a0Gain hands-on experience with advanced call center technology and systems.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":800145,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":""},"job_listing_region":[173],"job-categories":[95],"job-types":[8],"class_list":{"0":"post-800251","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-remote","7":"job_listing_category-customer-relations","8":"job_listing_type-entry-level","10":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/800251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/800145"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=800251"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=800251"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=800251"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=800251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}