The Kenya Trade Network Agency (KenTrade) is a State Corporation under the National Treasury whose mandate is to implement, operationalize and manage the National Electronic Single Window System (NESWS) known as the Trade Facilitation Platform as well as trade facilitation.<\/p>\n
To fulfil our mandate, we wish to engage suitably qualified candidates who also meet the requirements of Chapter 6 of the Kenya Constitution for the following positions;<\/p>\n
Job Title<\/strong>: ICT Service Support Assistant \u2013 KTNA 9 \u2013 2 posts Purpose for the Job<\/strong><\/p>\n To provide support and guidance in the deployment, maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues<\/p>\n i. Receive issues and log in the issues. i. Diploma in Information Technology or related field form a recognized institution. All applications must be received not later than Monday May 05, 2025.<\/strong><\/p>\r\n KenTrade values diversity therefore women and Persons with Disability (PWD) are strongly encouraged to apply.<\/strong><\/p>"},"job_listing_region":[209],"job-categories":[632],"job-types":[8],"class_list":{"0":"post-801225","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-it-or-computer-science","8":"job_listing_type-entry-level","10":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/801225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/801208"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=801225"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=801225"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=801225"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=801225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nReports to<\/strong>: Senior System Administrator
\nDuty Station<\/strong>: Nairobi<\/p>\nDuties and Responsibilities<\/h3>\n
\nii. First line support.
\niii. Escalate issues to specialist areas.
\niv. Track issues\/monitor and track resolution of issues up to closure.
\nv. Generate progress reports.
\nvi. Troubleshooting and second line support.
\nvii. ICT communication to users.<\/p>\nMinimum Academic, Professional Qualifications and Experience<\/h3>\n
\nii. Cisco Certified Network Associate (CCNA) or Microsoft Certified Engineer (MCSE).
\niii. Meets provision of chapter six of the Constitution.<\/p>\n","protected":false},"author":1,"featured_media":801208,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"\r\n\t
\r\n\r\n\t
\r\nFrom there, you will be directed to the e-recruitment portal where you can:\r\n\r\n\r\n\t
\r\nThe information on the profile is split into tabs that the user must fill out before submitting a job application which includes the following:\r\n\r\n\r\n\t