{"id":821742,"date":"2025-08-18T22:58:08","date_gmt":"2025-08-18T19:58:08","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&#038;p=821742"},"modified":"2026-03-18T20:10:46","modified_gmt":"2026-03-18T17:10:46","slug":"821742-customer-care-representative-nairobi","status":"expired","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&p=821742","title":{"rendered":"Customer Care Representative"},"content":{"rendered":"<h4>Responsibilities<\/h4>\n<p>\u2022 Greet clients, answer inquiries, and provide information on garage services.<br \/>\n\u2022 Schedule vehicle servicing appointments and follow up with customers.<br \/>\n\u2022 Provide accurate estimates and timelines for repairs or maintenance.<br \/>\n\u2022 Handle customer feedback, complaints, and service queries professionally.<br \/>\n\u2022 Coordinate with technicians to update clients on service progress.<br \/>\n\u2022 Maintain customer records and issue service invoices.<br \/>\n\u2022 Promote a positive customer experience to retain and attract clients.<\/p>\n<h4>REQUIREMENTS<\/h4>\n<p>\u2022 Diploma\/Certificate in Customer Service, Automotive Engineering, or related field.<br \/>\n\u2022 1-2 years of experience in a garage or automotive environment.<br \/>\n\u2022 Knowledge of vehicle parts, services, and general automotive terms.<br \/>\n\u2022 Strong verbal and written communication skills.<br \/>\n\u2022 Ability to work under pressure and multitask effectively.<br \/>\n\u2022 Proficiency in MS Office and basic invoicing systems.<\/p>\n","protected":false},"author":1,"featured_media":614785,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"<p>Interested candidates should send their CVs, with the job title as the subject line.<\/p>\r\n<p>Only shortlisted candidates shall be contacted.<\/p>"},"job_listing_region":[209],"job-categories":[430,95],"job-types":[8],"class_list":{"0":"post-821742","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-automotive-engineering-or-technical","8":"job_listing_category-customer-relations","9":"job_listing_type-entry-level","11":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/821742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/614785"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=821742"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=821742"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=821742"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=821742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}