{"id":859653,"date":"2026-02-01T14:35:01","date_gmt":"2026-02-01T11:35:01","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&p=859653"},"modified":"2026-02-01T14:35:06","modified_gmt":"2026-02-01T11:35:06","slug":"859653-enzi-motors-mobile-battery-swap-technician-nairobi","status":"publish","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/vacancy\/859653-enzi-motors-mobile-battery-swap-technician-nairobi\/","title":{"rendered":"Mobile Battery Swap Technician"},"content":{"rendered":"

Reports To<\/strong>: Battery Logistics Officer
\nLocation<\/strong>: Various Locations in Nairobi
\nSalary<\/strong>: Kes. 35,000 per month<\/p>\n

Role Summary:<\/strong><\/p>\n

The Mobile Battery Swap Technician is responsible for providing on-the-go battery swapping services to boda boda riders, delivering fully charged batteries to designated locations based on data-driven insights.<\/p>\n

Using Enzi's tracking system, the technician will ensure riders have access to reliable battery power by exchanging low-charge batteries for fully charged ones efficiently and safely. This role requires excellent customer service skills, attention to detail, punctuality and a strong sense of responsibility, particularly regarding transaction verification and safe battery handling.<\/p>\n

Key Responsibilities<\/h4>\n

Battery Swapping on Location:<\/strong><\/p>\n

    \n
  • Use Enzi's data on battery status and traffic patterns to identify high-demand areas.<\/li>\n
  • Deliver fully charged batteries along a designated route, equipped with a motorbike holding 6 fully charged batteries.<\/li>\n
  • Facilitate efficient battery swaps, exchanging depleted batteries for fully charged ones in a timely and secure manner.<\/li>\n<\/ul>\n

    Payment Verification & Documentation:<\/strong><\/p>\n

      \n
    • Verify that payment has been completed by the customer on the Enzi app before finalizing the battery swap.<\/li>\n
    • Ensure that each transaction is accurately documented and logged into the Enzi app.<\/li>\n
    • Take responsibility for reporting and following up on any issues related to payment verification with the Operations Manager.<\/li>\n<\/ul>\n

      Customer Service & Engagement:<\/strong><\/p>\n

        \n
      • Provide friendly, respectful service to all customers, addressing any questions about the battery swap process.<\/li>\n
      • Educate riders on proper battery care and provide information on any updates to Enzi's services.<\/li>\n
      • Report customer feedback or any operational challenges to the Operations Manager to continuously improve service quality.<\/li>\n<\/ul>\n

        Battery Tracking & Management:<\/strong><\/p>\n

          \n
        • Track battery swaps and conditions, logging each transaction and noting any issues with battery performance.<\/li>\n
        • Ensure safe handling and storage of batteries during loading, transport, and swap processes in accordance with company guidelines.<\/li>\n<\/ul>\n

          Safety Compliance:<\/strong><\/p>\n

            \n
          • Adhere to all road safety regulations and best practices for safe battery handling during transport and swapping.<\/li>\n
          • Conduct daily checks on the company motorbike to ensure it is in good working order, promptly reporting any maintenance needs.<\/li>\n<\/ul>\n

            Operational Efficiency:<\/strong><\/p>\n

              \n
            • Optimize route planning with the Operations Manager to maximize coverage and minimize response time to customers.<\/li>\n
            • Utilize Enzi's tracking and route planning tools to enhance service efficiency and identify high-demand areas.<\/li>\n<\/ul>\n

              Requirements<\/h4>\n

              Education & Experience:<\/strong><\/p>\n

                \n
              • High school certificate; a certification in customer service or battery\/electrical\/mechanical technology is a plus.<\/li>\n
              • Experience in delivery services, customer-facing roles, or logistics is preferred.<\/li>\n<\/ul>\n

                Competencies:<\/strong><\/p>\n

                  \n
                • Strong customer service orientation and excellent communication skills.<\/li>\n
                • Familiarity with digital payment verification or the ability to learn app-based processes.<\/li>\n
                • Ability to manage time effectively and follow a scheduled route.<\/li>\n
                • Safety-conscious, responsible approach to motorbike and battery handling.<\/li>\n<\/ul>\n

                  Other Requirements:<\/strong><\/p>\n

                    \n
                  • Valid motorcycle license and clean driving record.<\/li>\n
                  • Ability to lift and handle batteries safely (approximately 26 kg each).<\/li>\n<\/ul>\n

                    Working Conditions<\/h4>\n
                      \n
                    1. Schedule<\/strong>: Full-time, with shifts covering peak hours.<\/li>\n
                    2. Travel<\/strong>: Primarily on designated routes in high-demand areas to provide Enzi's customers with mobile battery swapping.<\/li>\n
                    3. Compensation<\/strong>: Monthly salary of Kes. 35,000.<\/li>\n<\/ol>\n

                      Enzi Motors is an equal opportunity employer. We encourage all qualified candidates to apply and join us in making sustainable e-mobility accessible for everyone in Kenya.<\/p>\n

                      This position is ideal for individuals committed to Enzi's mission of advancing sustainable energy solutions and providing excellent customer service. If you're a proactive, responsible individual with a customer-first mindset, we encourage you to apply!<\/p>\n","protected":false},"author":1,"featured_media":859668,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"

                      Send your resume and a cover letter detailing your sales experience and why you are interested in joining Enzi.. Please use \"Application: Mobile Swap Attendant<\/strong>\" as the subject line.<\/p>"},"job_listing_region":[209],"job-categories":[95,401,6266,391,402],"job-types":[8],"class_list":{"0":"post-859653","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-customer-relations","8":"job_listing_category-electrical-electronic-engineering-engineering-or-technical","9":"job_listing_category-electrician","10":"job_listing_category-engineering-or-technical","11":"job_listing_category-logistics-procurement","12":"job_listing_type-entry-level","14":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/859653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/859668"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=859653"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=859653"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=859653"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=859653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}