{"id":906688,"date":"2026-05-18T20:47:16","date_gmt":"2026-05-18T17:47:16","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&p=906688"},"modified":"2026-05-18T20:47:55","modified_gmt":"2026-05-18T17:47:55","slug":"906688-britam-pension-operations-assistant-nairobi","status":"publish","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/vacancy\/906688-britam-pension-operations-assistant-nairobi\/","title":{"rendered":"Pension Operations Assistant"},"content":{"rendered":"

Britam Holdings Plc is a leading diversified financial services group with operations across seven African countries providing a range of products including life and health insurance, pensions, asset management, banking services, and property development.<\/p>\n

Pension Operations Assistant<\/strong><\/p>\n

Job Purpose:<\/strong>
\nTo support the Pension Operations division by undertaking pension administration, data management, payment processing, and compliance activities across Revenue recognition, Payments, and Fund Accounting & Compliance functions. The role holder will leverage data analytics and technology skills to drive operational efficiency and data integrity in support of the business unit plan.<\/p>\n

Key responsibilities:<\/h4>\n
    \n
  • Receipt pension contributions and post member contributions for pension SME schemes.<\/li>\n
  • Assist with contribution reconciliation projects and process refunds for unexpected or erroneous remittances.<\/li>\n
  • Manage suspense accounts across pension revenue and payment accounts, liaising with resolution owners to ensure timely updates.<\/li>\n
  • Maintain accurate records of contributing members, including policy status (Active, Deferred, Dormant, Withdrawn, etc.).<\/li>\n
  • Review and validate member balances prior to processing any payments.<\/li>\n
  • Process payment transactions on the administration system and through other approved channels, ensuring accurate capture of member bank details.<\/li>\n
  • Update and reconcile all pension payment transactions on a daily and monthly basis.<\/li>\n
  • Respond to internal and external pension inquiries relating to contributions, benefits, claims, commission, payroll services, and form completion.<\/li>\n
  • Facilitate data clean-up of clients\u2019 member balances, fund balances, and personal information.<\/li>\n
  • Ensure onboarding of new clients and sponsors within stipulated turnaround times, including timely delivery of policy documents and deeds of adherence.<\/li>\n
  • Ensure customer data quality and compliance through validation and verification during onboarding.<\/li>\n
  • Maintain and manage the integrity of all scheme transactions, documentary support, and scheme fund statements.<\/li>\n
  • Support preparation of financial statements and regulatory compliance reporting for pension schemes under Britam as an approved issuer.<\/li>\n
  • Develop and maintain Python scripts to automate data processing tasks such as reconciliation and exception reporting.<\/li>\n
  • Build and maintain Power BI dashboards to provide real-time visibility into operational KPIs, transaction volumes, suspense balances, and turnaround times.<\/li>\n
  • Conduct data quality analysis to identify and remediate errors, duplicates, and inconsistencies across member and scheme records.<\/li>\n
  • Prepare structured data reports using Excel and Python to support regulatory submissions and internal audits.<\/li>\n
  • Resolve CRM requests within set service level agreements.<\/li>\n
  • Perform any other duties as may be assigned by the line manager from time to time.<\/li>\n<\/ul>\n

    Knowledge, experience and qualifications required:<\/h4>\n
      \n
    • Bachelor\u2019s degree in a business-related field, including but not limited to: Statistics, BBIT, Accounting, Finance, Actuarial Science, Economics, or related discipline.<\/li>\n
    • Proficiency in Microsoft Excel for data analysis, reporting, and reconciliation.<\/li>\n
    • Demonstrated ability in data analytics, including structuring, cleaning, and interpreting large datasets.<\/li>\n
    • Attention to detail and accuracy in processing financial and member data.<\/li>\n
    • Ability to write and maintain Python scripts for data processing, automation, and analysis.<\/li>\n
    • Proficiency in building and maintaining interactive dashboards and reports using Power BI.<\/li>\n
    • Ability to identify data quality issues and implement systematic clean-up solutions at scale.<\/li>\n
    • Demonstrable experience or strong interest in using technology to streamline manual processes.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":702868,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":""},"job_listing_region":[209],"job-categories":[32,78,5451,40,387],"job-types":[8],"class_list":{"0":"post-906688","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-accounting-finance-student-jobs-in-kenya","8":"job_listing_category-actuarial-science","9":"job_listing_category-business-information-technology-bit","10":"job_listing_category-business-related-student-jobs-in-kenya","11":"job_listing_category-economics-or-statistics","12":"job_listing_type-entry-level","14":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/906688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/702868"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=906688"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=906688"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=906688"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=906688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}