{"id":910078,"date":"2026-05-22T17:14:23","date_gmt":"2026-05-22T14:14:23","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&#038;p=910078"},"modified":"2026-05-22T17:14:33","modified_gmt":"2026-05-22T14:14:33","slug":"910078-choice-bank-product-assistant-baas-nairobi","status":"publish","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/vacancy\/910078-choice-bank-product-assistant-baas-nairobi\/","title":{"rendered":"Product Assistant - BaaS"},"content":{"rendered":"<p>Choice Bank are seeking a motivated and tech-savvy Product Assistant - BaaS to support our Product Team in delivering innovative digital banking and embedded finance solutions. This is a junior-level opportunity ideal for a early-career professional with exposure to technology, fintech, or digital products.<\/p>\n<p>The successful candidate will assist with customer support, partner onboarding, product coordination, and basic API\/integration support while gaining hands-on experience within the Banking-as-a-Service (BaaS) ecosystem.<\/p>\n<p>This role is best suited for someone who is curious, proactive, eager to learn, and comfortable working with both technical and non-technical teams.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ul>\n<li>Support the Product Team in the day-to-day management of BaaS and digital banking products.<\/li>\n<li>Assist clients and partners with basic technical, API, and integration-related queries.<\/li>\n<li>Support preparation of API documentation, PRDs, Training materials, presentations and data reports.<\/li>\n<li>Coordinate partner technical onboarding and provide support during implementation and activation stages.<\/li>\n<li>Assist the BAAS team with Data Anaylsis and client performance.<\/li>\n<li>Coordinate partner onboarding and provide support during implementation and activation stages.<\/li>\n<li>Understand and communicate the full range of the bank's digital and fintech products.<\/li>\n<li>Gather customer feedback, document product issues, and escalate concerns where necessary.<\/li>\n<li>Assist in product testing, troubleshooting, and quality assurance activities.<\/li>\n<li>Work closely with internal teams including Technology, Operations, Compliance, and Customer Experience.<\/li>\n<li>Support preparation of product documentation, training materials, presentations, and reports.<\/li>\n<li>Monitor partner requests and follow up to ensure timely resolution.<\/li>\n<li>Use basic technical and coding terminology when communicating with developers and technical teams.<\/li>\n<li>Conduct market and competitor research within fintech and digital banking.<\/li>\n<li>Support product improvement initiatives and ongoing customer experience enhancement.<\/li>\n<\/ul>\n<h4>Qualifications &amp; Requirements<\/h4>\n<ul>\n<li>Diploma or Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Finance, or o related field.<\/li>\n<li>Exposure to coding, APIs, fintech, or digital products through school, bootcamps.<\/li>\n<li>Basic understanding of APIs, integrations, or digital banking platforms is an added advantage.<\/li>\n<li>Strong communication and interpersonal skills.<\/li>\n<li>Ability to work collaboratively across teams.<\/li>\n<li>Strong problem-solving and organizational skills.<\/li>\n<li>Proactive attitude with willingness to learn and grow.<\/li>\n<li>Familiarity with fintech trends and digital products is desirable.<\/li>\n<li>Basic knowledge of SQL, Postman, or API tools is an added advantage.<\/li>\n<\/ul>\n<h4>Why join us?<\/h4>\n<ul>\n<li>Opportunity to grow within a dynamic fintech and digital banking environment.<\/li>\n<li>Exposure to Banking-as-a-Service (BaaS) and embedded finance solutions.<\/li>\n<li>Hands-on learning and mentorship from experienced product and technology teams.<\/li>\n<li>Career development opportunities based on performance.<\/li>\n<li>Collaborative and innovative work culture.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":825050,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"<p>If you\u2019re passionate about product development, execution, and supporting innovative financial solutions, we\u2019d love to hear from you.<\/p>\r\n<p>Send your CV to <strong>hr@choice-bank.com<\/strong><\/p>\r\n<p>Subject: <strong>Product Assistant-BaaS<\/strong><\/p>"},"job_listing_region":[209],"job-categories":[32,5451,675,632],"job-types":[8],"class_list":{"0":"post-910078","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-accounting-finance-student-jobs-in-kenya","8":"job_listing_category-business-information-technology-bit","9":"job_listing_category-information-systems","10":"job_listing_category-it-or-computer-science","11":"job_listing_type-entry-level","13":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/910078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/825050"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=910078"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=910078"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=910078"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=910078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}