{"id":915309,"date":"2026-06-03T23:16:52","date_gmt":"2026-06-03T20:16:52","guid":{"rendered":"https:\/\/campusbiz.co.ke\/careers\/?post_type=job_listing&#038;p=915309"},"modified":"2026-06-05T05:09:27","modified_gmt":"2026-06-05T02:09:28","slug":"915309-pace-debt-management-debt-collection-agents-nairobi","status":"publish","type":"job_listing","link":"https:\/\/campusbiz.co.ke\/careers\/vacancy\/915309-pace-debt-management-debt-collection-agents-nairobi\/","title":{"rendered":"Debt Collection Agents"},"content":{"rendered":"<p>Pace Debt Management is a fast-growing, results-driven debt recovery firm delivering ethical, professional, and high-performance collection solutions to financial institutions and businesses across Kenya. As we scale operations, we are seeking disciplined, resilient, and target-oriented Debt Collection Agents to join our expanding team.<\/p>\n<p>The ideal candidates will manage assigned portfolios through a combination of tele-collections and field recovery, ensuring efficient resolution of outstanding debts while upholding the company's compliance and customer engagement standards.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ul>\n<li>Execute outbound calls to debtors to negotiate and secure repayments<\/li>\n<li>Conduct field visits for tracing, verification, and recovery of delinquent accounts<\/li>\n<li>Achieve assigned recovery targets and portfolio performance metrics<\/li>\n<li>Negotiate structured repayment plans and settlements within approved frameworks<\/li>\n<li>Follow up on assigned accounts to ensure timely resolution<\/li>\n<li>Maintain accurate records of collection activities and client interactions<\/li>\n<li>Escalate complex cases and recommend recovery actions where necessary<\/li>\n<li>Ensure strict adherence to legal, regulatory, and internal compliance standards<\/li>\n<\/ul>\n<h4>Minimum Requirements<\/h4>\n<ul>\n<li>Diploma in Business Administration, Credit Management, or a related field<\/li>\n<li>Prior experience in debt collection, credit control, sales, or customer service (advantage)<\/li>\n<li>Strong communication, negotiation, and persuasion skills<\/li>\n<li>Demonstrated ability to meet and exceed performance targets<\/li>\n<li>High integrity, professionalism, and confidentiality<\/li>\n<li>Willingness and ability to undertake regular field assignments<\/li>\n<\/ul>\n<p><strong>Core Competencies<\/strong><\/p>\n<ul>\n<li>Results-driven with a strong recovery mindset<\/li>\n<li>Resilient under high-pressure engagements<\/li>\n<li>Strong interpersonal and conflict-resolution skills<\/li>\n<li>Excellent follow-through and accountability<\/li>\n<li>Detail-oriented record-keeping and reporting<\/li>\n<\/ul>\n<h4>WHAT WE OFFER<\/h4>\n<p><strong>REMUNERATION<br \/>\n<\/strong>Competitive base + performance incentives<\/p>\n<p><strong>GROWTH<\/strong><br \/>\nCareer development in a fast-paced environment<\/p>\n<p><strong>TRAINING<\/strong><br \/>\nStructured onboarding &amp; ongoing development<\/p>\n<p><strong>EXPOSURE<\/strong><br \/>\nDiverse financial &amp; MSME portfolios<\/p>\n","protected":false},"author":1,"featured_media":915315,"template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_promoted":"","_filled":0,"_featured":0,"_job_salary_unit":"","_job_how_to_apply":"<p>Qualified and interested candidates should send their CV, a brief cover letter, and testimonials to:<\/p>\r\n<p><strong>The Managing Director, <\/strong><br \/>\r\n<strong>Pace Debt Management LTD, <\/strong><br \/>\r\n<strong>Nairobi<\/strong><\/p>\r\n<p>Email your application to <strong>info@pacerecoveries.com<\/strong><br \/>\r\nLearn more about us on <a href=\"http:\/\/www.pacerecoveries.co.ke\">www.pacerecoveries.co.ke<\/a>\u00a0<\/p>\r\n<p>Pace Debt Management is an equal opportunity employer. Only shortlisted candidates will be contacted.<\/p>"},"job_listing_region":[209],"job-categories":[5461,2292,95,103,406],"job-types":[8],"class_list":{"0":"post-915309","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-nairobi","7":"job_listing_category-business-administration","8":"job_listing_category-credit-administration","9":"job_listing_category-customer-relations","10":"job_listing_category-debt-collection","11":"job_listing_category-sales-or-marketing","12":"job_listing_type-entry-level","14":"job-type-entry-level"},"_links":{"self":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings\/915309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media\/915315"}],"wp:attachment":[{"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/media?parent=915309"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job_listing_region?post=915309"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-categories?post=915309"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/campusbiz.co.ke\/careers\/wp-json\/wp\/v2\/job-types?post=915309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}