Andrew Samuel Mutanda

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Profile & Portfolio

Information Technology Project Managers

 

Andrew Samuel Mutanda 

Email:samuelmutanda21@gmail.com Mobile: 254708489445

PROFESSIONAL SUMMARY

I am a competent and organized individual who can work as part of a team and manage several

priorities at any one-time. a positive attitude, strong work ethic, and a keen desire to learn and grow.

My goal is to get a position where I can exercise my experience within a company that strives toward

business growth.

ACADEMIC & PROFESSIONAL BACKGROUND

o Bachelor of Business Information Technology, Multimedia University, 2016-2020 (Second

Class Lower)

o Kenya Certificate of Secondary Education, Sigalame Boys High School, 2012- 2015 (B+)

WORK EXPERIENCE AND ACHIEVEMENTS

January 2023 – To date

 Company: Mutanda Law Advocates

 Position: ICT Support Technician

Duties and responsibilities

o Provide technical support and assistance to end users, resolving hardware and software issues and

answering technical queries.

o Train and mentor staff on ICT best practices, security protocols, and proper use of technology

tools and resources.

o Install, configure, and maintain hardware and software components of our ICT infrastructure,

including servers, networks, and peripherals.

February 2021 – December 2022

 Company: Reviewtech Systems Limited

 Position: ICT Trainee

Duties and responsibilities

o Diagnosing problems with computer systems.

o undertaking maintenance upgrades.

o Providing technical support across the company (this may be in person or over the phone).

o Help install and support of all ICT hardware and software.

o Provide overall administrative support to the organization.

December 2020 – January 2021

 Company: Kenya Civil Aviation Authority (KCAA)

 Position: InternDuties and responsibilities

o Handling hardware and software issues which include system failure in terms of Response cables

connectivity issues, network connectivity and providing IT related Information to the organization

when called upon.

o Installation of antivirus software for security purposes.

o Took inventory of all ICT equipment that were to be disposed.

o Installation of operating system and partitioning of computer hard drives • Data backup and

recovery for company’s laptops, computers and hard disks.

February 2018 – February 2019

 Company: Tusker Mattresses Limited (Tuskys)

 Position: Intern

Duties and responsibilities

o Making orders of items to replenish in the store.

o Issued out goods return notes for damaged, slow moving and expired goods in the shop to

suppliers through the receiving department.

o Restocking the shelves with materials before they run out of stock

o Inventory management

o Working in any area of the Branch to support the wider team as required.

o Handled other general activities assigned by my seniors which Involved advising and serving

customers, moving and replenishing stock and handling Cash and card transactions according to

set procedures.

REFERENCES

1. Musau Mutanda Moses

MutandaLaw Advocates

254715667197

info@mutandalawadvocates.co.ke

2. Felix Musonye

Kenya Civil Aviation Authority

254722799423

fmusonye@kcaa.or.ke

3. Michael Obura

Reviewtech Systems Limited

254725966143

Oburaoniala@gmail.com

Experience

MutandaLaw Advocates

ICT Support Technician - 2021/2024

o Install, configure, and maintain hardware and software components of our ICT infrastructure,including servers, networks, and peripherals.
Provide technical support and assistance to end users, resolving hardware and software issues and

answering technical queries.

o Train and mentor staff on ICT best practices, security protocols, and proper use of technology
tools and resources.

Education

Bachelor of Business Information Technology

Multimedia University of Kenya
2016/2020