Bryan Njoroge

  • ICT Technical Support Specialist
  • Nairobi
  • Updated 2 months ago
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Profile & Portfolio

Computer Network Support Specialists, Computer Operators, Computer Systems Analysts, Computer Systems Engineers/Architects, Computer User Support Specialists, Network and Computer Systems Administrators

Name: Bryan Njoroge
Nationality: Kenyan
Email: njorobrayo9@gmail.com / ctcsean9@gmail.com
Phone: +254700699919

Professional Summary

Highly motivated tech-savvy with a strong foundation in ICT fundamentals that include technical system support, network management and administration, and system troubleshooting. Having a Diploma Certification in Computer Engineering from TIBS College, complemented by ABMA Level 4 and Advanced/Higher National Diploma Level 5 certifications with distinction and merit, respectively. With hands-on experience from my internship at the Kenya Bureau of Standards (KEBS), I have developed expertise in technical support, advanced O.S management and Administration, system maintenance, cybersecurity, and help desk operations. My proficiency in programming languages such as HTML, CSS, Python (on-going progress), JavaScript, and PHP, along with tools like Zendesk, Remote Desktop Support Solutions (e.g., TeamViewer, AnyDesk, Microsoft Remote Desktop), and Microsoft Office Suite, enables me to deliver efficient IT solutions.

Beyond my technical abilities, I’m a problem-solver who thrives in dynamic environments, whether providing remote or on-site IT support. My freelance work as an IT Support Specialist and Web Developer allowed me to enhance businesses’ online presence while ensuring their IT infrastructure runs smoothly. Passionate about technological innovation and continuous learning, I’m eager to apply my skills in IT roles, where I can contribute to innovative solutions and drive technological advancements.

Experience

Kenya Bureau of Standards-JKIA

ICT System Support Officer Intern. - July 2024 to October 2024

ERP-Management Sage 300.
Advanced OS Administration and Management.
Domain work Accounts Administration. (Access Control management).
Firewall Configuration and Network Management.
Workaround laboratory Information Management System (LIMS).

Education

Diploma In ICT & Computer Engineering

Thika Institute of Business Studies
30/05/2022 - 10/06/2024

ABMA Diploma in Professional Computer Engineering Level 4.
ABMA Advanced/Higher National Diploma in Professional Computer Engineering Level 5.