Caroline Chelagat
A result oriented professional with a Bachelor’s degree in Economics and over two
years of experience in sales and marketing, specializing in driving sales through wellthought strategies. Certified in Financial Modeling and Valuation Analysis, with a
proven track record of exceeding sales targets and enhancing customer satisfaction
across diverse sectors. Adept at data analysis, customer relationship management,
and working with cross- functional teams to optimize service delivery.
Experience
-
Kenya Commercial Bank
Direct Sales Representative - 02/2023 to 07/2024 -
– Developed and executed marketing strategies, surpassing monthly sales
targets by 75% through the promotion of the One Till system.
– Grew a customer base by 5% – 15%, contributing to significant revenue
increases.
– Consistently exceeded targets, achieving 75% above monthly sales
goals and promoting MSMEs loan products.
– Strengthened client relationships, expanding the bank’s network across
diverse sectors, and increased customer retention by 15%
– Collaborated with cross-functional teams to enhance product offerings
and elevate customer satisfaction, leading to a 25% improvement in
client feedback scores.
– Ensured compliance with banking regulations, consistently adhering to
internal policies and industry standards. -
Konsyg
Sales Lead - 07/2022 to 09/2022 -
Built and maintained client relationships across diverse sectors, driving
a 20% increase in client engagement.
– Identified and responded to customer needs, delivering tailored
marketing solutions that improved conversion rates by good
percentage.
– Played a key role in influencing client decision-making by presenting
persuasive, data-backed proposals.
Education
-
Bachelors Degree
University of Nairobi02/2018 to 12/2022 -
Bachelor of Economics
-
Financial Modelling and Valuation Analysis
Corporate Finance Institute09/2022 to 12/2022
Skills
- Communication
- Customer Relationship Management (CRM)
- Financial analysis & modelling
- Sales and Marketing