Felicia Bett
Bett Felicia.
Aspiring Data Analyst in Telecommunications.
I am a data analyst with hands-on experience in the telecommunications sector, gained through my internship at Huawei and participation in the Huawei Management Training Program. I have worked on projects involving data manipulation, system monitoring, and network optimization, particularly in the Safaricom Service Operation Centre (SOC). My expertise includes SQL, Excel, big data frameworks, and data visualization tools.
I am passionate about leveraging data analytics to drive operational efficiency and enhance customer experience. I am now seeking opportunities to apply my skills in data analysis and continue learning from experienced professionals to further grow in the telecommunications industry.
Experience
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HUAWEI TECH. (KENYA) CO.,LTD.
Intern - 23rd Jan 2024 - 27th June 2024 -
1. Data Analysis and Visualization
• Proficient in data manipulation and analysis using SQL and Excel.
• Experience in visualizing data to extract actionable insights.
2. Big Data Frameworks and Tools
• Familiar with big data frameworks such as Hadoop.
3. Network Performance Monitoring
• Experience in optimizing systems and monitoring network performance, particularly in the Safaricom Service Operation Centre (SOC).
4. Telecommunications Industry Knowledge
• Hands-on experience with wireless technologies (Wi-Fi, LTE, 5G) and network optimization.
5. Collaboration and Problem-Solving
• Worked with cross-functional teams to analyze datasets, identify trends, and develop solutions.
6. Technical Tools Proficiency
• Skilled in SQL for data querying and Excel for data manipulation.
• Experienced in using Huawei’s tools for system monitoring and reporting. -
HUAWEI TECH. (KENYA) CO.,LTD.
Huawei Management Trainee - 8th July 2024 - 29th November 2024 -
1. Developed expertise in wireless technologies, including 4G/5G networks and fiber optic infrastructure.
2. Proficient in Linux server administration, including installation, configuration, maintenance, and monitoring.
3. Created dashboards to track network performance, enhance customer experience, and support decision-making.
4. Gained hands-on experience in data analysis and visualization using SQL, Excel, and big data frameworks.
5. Collaborated with cross-functional teams and global experts to analyze and resolve technical issues effectively.
6. Performed system updates, patches, and upgrades to ensure security, compliance, and optimal performance.
7. Contributed to process optimization by analyzing large datasets and providing actionable insights.
8. Documented detailed project reports and system performance evaluations to support operational efficiency.
Education
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Bachelor Degree in Informatics and Computer Science
Strathmore University2018 - 2024