James Okumu

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Profile & Portfolio

Customer Service Representatives, Data Entry Clerks, Legal Support Workers, Office and Administrative Support Occupations, Secretaries and Administrative Assistants

I am a male Kenyan aged 30 years,a resident of Nairobi. A holder of Certificate in Computer Applications. As you can see from my attached Resume, having worked as a Clerk in a Law firm, then later at Skynet Worldwide Express, a Courier Logistics company as a Customer care executive and currently as a Customer care executive team and in the Front Office Operations and Call Center( Switch board)

Whereas most of my exposure and experiences has been in the customer care services,I believe I will be a good asset to your good office (company) if granted the opportunity since this will give me the much needed exposure to use my skills and/or abilities to meet your organisation’s goals since am an adaptable individual who is always willing and ready to learn.

It’s my determination and desire to offer the best of my time and services if you’ll humbly consider my Application.

Looking forward to hearing from you.

Experience

NCBA INSURANCE COMPANY LTD

Customer service - 2017 to 2024

Education

KCSE

Susana secondary school
2007-January to 2020 December

Certificate

Skills

  • Administration
  • Administrative Management
  • Call Center Administration
  • Clear Commuinicator
  • customer care services
  • Legal Research and Drafting
  • professionalism