Nathan Koech
Profile & Portfolio
Computer and Mathematical Occupations, Computer Network Support Specialists, Computer Programmers, Computer Systems Engineers/Architects, Computer User Support Specialists, Database Administrators
A dedicated and seasoned ICT Officer with over 7 years of experience in effectively managing and supporting information and communication technology systems. Proficient in a wide range of IT disciplines, including Network Administration, System Administration, Cybersecurity, and User support. Adept at implementing innovative solutions to enhance organizational efficiency and productivity. Committed to staying abreast of emerging technologies and best practices in the ICT field to drive continuous improvement. Dedicated to delivering high-quality IT services that align with business goals and objectives.
Experience
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Zain Pharma Limited
Senior IT Officer - 16/05/2023 -
Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
Monitor servers, LAN/WAN, and WI-FI to ensure full
coverage and performing data backups
Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
Developed and implemented procedures for preventive maintenance, backup, and data recovery.
Implemented comprehensive disaster recovery plans to ensure business continuity in the event of unforeseen technical issues or data breaches.
Oversee troubleshooting for system errors and
ensure optimization for all technology resources -
Arete Solutions LTD
Technical Support Engineer - 05/02/2021 -
Enhanced Data protection measures by implementing comprehensive security policies and procedures
Configured computer systems according to prescribed software and hardware frameworks
Troubleshoot systems and network problems diagnosing and solving hardware or software faults
Enhanced customer satisfaction by efficiently resolving technical issues and providing timely helpdesk support.
VMware desktop hypervisor Configuration and installation for windows operating systems
Developed and implemented procedures for preventive maintenance, backup, and data recovery.
Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
Ensured business continuity during periods of high traffic or increased demand by effectively managing load balancing across multiple firewalls within the infrastructure. -
AUA Industria Ltd
Software Developer - 06/04/2019 -
Reduced system downtime by proactively monitoring server health and addressing potential problems before they escalated.
Wrote knowledge-based web application in WordPress for technical industry and ANPR (automatic number plate recognition) integration with weigh bridge system.
Recognized Access Control reporting issues in Onguard system software processes and applied automation techniques, bolstering efficiency by 100%
Download, prepare and run scripts to load data into spatial databases on regular intervals.
Use various third-party SDK’s and API’s to develop custom application -
Kenya Pipeline Company
ICT Intern - 31/05/2016 -
Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives
Contributed to team-based IT projects by lending assessment and management services
Supported Senior IT officer in handling technology rollout and maintenance.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Implemented, developed, and tested installation and update of file servers, print servers and application servers in all departments.
Enhanced availability of infrastructure through SAP enterprise-wide planning, thorough testing, efficient implementation, and comprehensive support
Education
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Bachelors Degree in Computer Science
Kabarak University06/05/2013 -
2nd class upper division
Skills
- CCTV Monitoring and Configuration
- Database Administration
- Remote Diagnostics