Ngetich Kevin

Experience

Consumerpro Limited

Senior Research Executive - August 2023

• Developing research proposals: Delivering research proposals that consistently gain approval and lead to successful projects, improving the company’s win rate for competitive bids.
• Planning and coordinating research activities: Ensuring timely project completion, which has led to a 95% on-time delivery rate, increasing client satisfaction and project retention.
• Conducting qualitative and quantitative research surveys: Generating actionable insights that have driven key decision-making processes for clients, leading to improved market strategies and a 20% increase in customer engagement.
• Leading a research team: Improving data accuracy and reducing error rates by 80% through effective training and oversight, leading to more reliable and trusted data outcomes for stakeholders.
• Preparing data collection tools: Optimizing data collection through the design of efficient and targeted questionnaires, which have reduced survey time by 20% while improving data richness.
• Conducting in-depth interviews and focus group discussions: Obtaining valuable insights that have shaped client marketing strategies, contributing to a 30% increase in campaign effectiveness.
• Performing continuous quality checks on collected data: Ensuring 99% data integrity by identifying and addressing discrepancies early, which has improved the credibility and reliability of project findings.
• Analyzing data and preparing comprehensive research reports: Producing reports that have directly influenced client strategy revisions, leading to a 25% improvement in targeted outcomes for multiple projects.
• Communicating research findings to key stakeholders: Providing clear, actionable findings that have prompted investment in new initiatives, increasing client ROI.
• Managing research materials and databases: Streamlining data management processes to improve accessibility enhancing the overall efficiency of the research team.

Insurance Regulatory Authority

Research and Innovation Officer - Feb 2018-July 2023

•Monitored and tracked performance: Effectively tracked progress towards organizational goals, KPIs, and targets, which led to a 25% improvement in achieving performance by identifying areas for enhancement.
•Supported strategic planning: Played a key role in the development and implementation of strategic plans and policies, contributing to the Authority’s ability to meet its long-term objectives.
•Conducted research and analysis: Conducted in-depth research on insurance industry trends and regulatory frameworks, providing insights that informed key decision-making processes, which helped streamline regulatory processes and enhance market compliance.
•Managed research projects: Successfully managed multiple research and innovation projects from inception to completion, delivering outcomes on time and within budget, leading to a 40% improvement in project delivery timelines.
•Contributed to policy development: Provided critical input in the formulation and enhancement of policies and regulations, contributing to the modernization of the regulatory framework, which improved industry innovation and compliance rates.
•Fostered innovation ecosystem engagement: Strengthened relationships with research institutions and startups, fostering collaboration that resulted in the successful implementation of new innovation initiatives within the insurance sector.
•Developed monitoring and evaluation framework: Designed and implemented a robust monitoring and evaluation framework that was aligned with strategic goals, which improved the Authority’s ability to measure performance and regulatory impact.
•Disseminated knowledge: Shared valuable research findings through publications, workshops, and conferences, enhancing industry knowledge and driving policy discussions, which contributed to a more informed and proactive regulatory environment.

DL Kapchebet Tea Factory

Production data clerk - July 2015- December 2015

•Maintained databases: Improved production tracking and reduced discrepancies by 15% through accurate record-keeping of green leaves and tea.
•Validated statistics: Enhanced reporting accuracy, improving sales forecasting and alignment with production targets.
•Verified daily production data: Optimized processes by reducing production errors by 10%.
•Updated performance records: Reduced reporting delays by 20% through streamlined record management.
•Allocated tea sales: Increased sales efficiency by 5% through equitable broker distribution.
•Led stocktaking: Reduced inventory discrepancies by 10% with systematic stock audits.
•Drafted progress reports: Delivered insights that improved management decision-making and operational oversight.

Education

Master of Science

Kenyatta University

April 2022-May 2025

Bachelor of Science in Statistics and Programming

Bachelors Degree

Machakos University

September 2014-Dec 2017

Bachelors degree

KCSE

Tenwek High School

Jan 2010-October 2014

KCSE Certificate

Skills

• computer Literacy
• Data analysis
• Strategic planning