Schola Njuku
I am dedicated and results-driven Human Resource Management graduate with a strong foundation in HR practices, communication, and relationship management. I am experienced in diverse roles, including HR support, sales, and brand representation, demonstrating adaptability and a commitment to excellence. I am passionate about creating positive workplace cultures, and contributing to organizational. I have the ability to build trust, solve problems, and deliver value in dynamic environments. I am seeking an opportunity to leverage my skills and grow in a people-focused role.
Experience
-
African Cotton Industry
Brand Ambassador - June 2024 - Present -
• Deliver product knowledge effectively, educating customers about features, benefits, and proper use to enhance their experience.
• Organizing and participating in promotional events, ensuring a memorable and engaging brand presence.
• Monitoring customer feedback and providing actionable insights to improve product offerings and marketing strategies -
Old Mutual Kenya
Financial Advisor - July 2023 - May 2024 -
• Built and maintained a portfolio of over 50 clients through proactive outreach and trust-building, contributing to sustained customer retention.
• Conducted comprehensive financial needs analyses, empowering clients to make informed decisions while meeting sales targets consistently.
• Collaborated with cross-functional teams to streamline client on boarding processes, reducing the average on boarding time by 15%. -
Nairobi City County
Human Resource Intern - July 2022- September 2022 -
• Created and maintained office forms and procedures to assist with administrative tasks. Assisted in recruiting and onboarding processes, streamlining documentation and coordination, which reduced onboarding time by 20%.
• Maintained accurate employee records and updated the HR database, ensuring compliance with organizational and regulatory standards.
• Supported the payroll processing team, ensuring timely and error-free payments for over 200 employees.
• Contributed to employee engagement initiatives by organizing team-building activities, enhancing workplace morale and collaboration.
Education
-
Bachelor of Human Resource Management
Karatina UniversityAugust 2020- November 2023 -
Excecutive Cetificate of Proficiency
College of InsuaranceOctober 2023 -
Graduated with distinction.
Skills
- Client Communication
- Customer care &Telesales
- human resource optimization
- Sales and Marketing