Assistant Technician

Are you a skilled technician ready to take your career to the next level?

Join Vilcom Networks as an Assistant Technician in the Nairobi region and be part of the team bridging the digital divide!

Requirement

Qualifications

• Bachelor’s degree in Electrical & Electronics Engineering, Computer Science, IT or any related field from a recognized institution.
• Diploma in Electrical & Electronics Engineering, Computer Science, IT or any related field from a recognized university.
• Working at Height certification from KPLC is an added advantage.

Relevant skills & Experience

• A valid driving license is an added advantage.
• Should be willing to learn.
• Strong work ethic and desire to be a leader.
• Must have good communication skills and a positive attitude.
• Able to work in a fast-paced environment.
• Proficiency in Microsoft 365
• Provide ground assistance to the Lead splicing technician during the preparation, splicing and activation of Vilcom’s network.
• Liaison with other technical departments to provide support and resolve issues affection Vilcom clients.
• Maintain site safety by identifying and eliminating hazards at site before the start of any work.
• Assist the Lead technician to troubleshoot and perform maintenance to resolve assigned faults within the agreed SLA.
• Assist in daily record-keeping and reporting on work done.
• Provide basic education on Vilcom Networks It products and services, especially at the last mile connectivity.
• Timely escalation of all customer concerns to NOC.
• Must be willing to work overtime.
• Should maintain cleanliness of both tools assigned to the team and site after work.
• Should be flexible to undertake any other responsibility assigned to you from time to time.