Sales Administrator

Sidai is a fully vertically-integrated company supplying quality livestock and crop inputs and training to farmers and pastoralists across Kenya.

Duties & Responsibilities

• Manage the sales process, order handling, approvals, and pricing adjustments.
• Address and resolve sales team and customer complaints, including logistical challenges and credit terms compliance.
• Process orders, prepare proposals, and commercial reports.
• Conduct planning, forecasting, and tracking inventory requirements to drive growth.
• Generate sales reports, dashboards, and analytics for timely decision-making.
• Assist in compiling annual sales revenue budgets.
• Monitor CRM usage by the sales team.

Qualifications, skills & competencies

• Minimum of Bachelor’s degree/ Diploma preferably in a business-related field
• Minimum of 2 years’ work experience as a Sales Administrator, Analyst or related role
• Proficiency with Microsoft Excel and Power Point is required; familiarity with data query / data management tools extremely helpful (Access, SQL, Business Objects)
• Knowledge of statistical principles
• Data visualization best practices, with an eye for detail
• Excellent communication skills, both written and oral