Bancassurance Regional Relationship Assistant

Job Purpose:

• The main purpose of the Bancassurance sales agent is to provide operational and sales support for the Bank branches assigned. This will be achieved by the sales agent being domiciled at the specific bank branches and accompanying the bank teams to offer insurance support.
• The member will also provide support to the bank teams by ensuring timely response to matters/queries arising and timely preparation of customer/partner quotations plus sales & training presentations.

Key responsibilities:

• Assist in preparation of customer quotations, sales presentations and training presentations on products, processes, and soft skills.
• Review, manage and create sales pipelines.
• Follow up on customer feedback and queries and escalate any matters.
• Support the ban branch team as they go to the field by offering insurance expertise.
• Monitor and measure/quantify business opportunity at the various branches.
• Support in the follow up of premium payment.
• Research and monitor competition activities while preparing intelligence reports to support decision making in a bid to stay ahead of the competition.
• Scheduling, organizing, and communicating Banc assurance activities to the respective stakeholders.
• Monitor and follow through to ensure timely payment of commissions, refunds, overrides and processing of credit notes to partners.
• Weekly monitoring of performance.
• Ensure retention of clients, intermediaries, and partners as per segment targets.
• Source for Medical, Retail life, Group Life, and pension business.
• Closure of Motor and Non-Motor business.
• Any other duties that may be assigned from time to time.

Key Performance Measures:

As described in Personal Score Card.

Knowledge, experience and qualifications required

• Bachelor’s degree (insurance option preferred).
• At least one-year experience in the insurance industry.
• Computer literate.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.
• Diplomatic in handling client relationship.