Airfreight Executive – Booking and Planning, and OKAM

We are a Perishable Logistics Company committed to delivering perishable products in a punctual and reliable manner. Airflo offers transport via air, road, ocean, or rail focused on but limited to fruit, vegetables, flowers, and fish.

Our unique procedures and facilities ensure that product remains and is delivered fresh. With facilities in Holland, Kenya, and Zimbabwe, we can offer freight services to various parts of the world.

Airfreight Executive-Booking and Planning, and OKAM (Nairobi)

Work Level: Junior
Job Type: Permanent
Salary: Market Related

Job Description

OKAM

• Verifying the forecast of volumes and routings from the shipper.
• Ensuring communication between the OKAM team and the team responsible for flight capacity and advocating the best possible for the preferred customer routings.
• Receiving bookings electronically or by phone, registering these bookings accurately into the computer system, and providing feedback for each booking.
• Providing feedback for each booking with the booking reference number and planned flight details.
• Preparing a shipment record in the computer system when shipment is delivered without a booking.
• Ensuring all shipment details are communicated to CNR and FWD entities.
• Receiving the status of flights/shipments from operations and documentation departments and communicating any irregularity right away to the shipper and consignee.
• Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to shippers, consignees, and clearing agents.
• Ensuring discussions are held with customers regarding charging the correct actual and chargeable weight, including the box size verifications.
• Responsible for the communication of discrepancies at the time of receipt.
• Visiting customers to discuss their business, specific issues, service, and/or new developments.

Booking & Planning

• Receiving bookings electronically or by phone and registering these bookings accurately into the computer system.
• Communicating with the airline on required allocation and shipment changes.
• Communicating any flight changes to OKAM/Operations/Airflo BV.
• Preparing a shipment record in the computer system when shipment is delivered without a booking.
• Ensuring all shipment details are communicated to FWD entities.
• Daily check to ensure shipment and flight details are up-to-date in the C1 and reporting daily KPIs.
• Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to OKAM, Operations, Airflo BV, and other clearing agents.

Requirements

• “O” Level (KCSE C+).
• Diploma in any relevant commercial course/aviation course (preferably IATA Forwarding).
• Hands-on experience of at least 2 (two) years and above.