Operations Assistant Intern

Wenamax is a leading digital marketing agency based in Ongata Rongai, Kenya, dedicated to helping businesses thrive online. We specialize in web design, business branding, and web hosting, providing comprehensive solutions to elevate your digital presence.

The Operations Assistant will support day-to-day operations, manage and improve operational processes, coordinate with various teams, handle customer service inquiries, and provide analytical support. The role also involves maintaining operational records and ensuring that all operations comply with company policies and procedures.

Key Responsibilities

• Prepare and send quotations, invoices, and proposals to clients.
• Attend and represent the company in client meetings within Nairobi and Ongata Rongai.
• Conduct client follow-ups via phone, email, or WhatsApp.
• Manage and schedule content for company social media accounts (Facebook, Instagram, TikTok, etc.).
• Support internal tasks like documentation, printing, and organizing project files.
• Assist in tracking project timelines and coordinating with developers or vendors.

Candidate Requirements

• Must be based in or near Ongata Rongai for easy accessibility.
• Strong communication skills – both written and verbal.
• Basic knowledge of Excel/Google Sheets and document formatting (Word/PDF).
• Social media savvy – able to post, respond, and manage content consistently.
• Ability to work independently, with minimal supervision.
• Proactive, organized, and punctual.
• Knowledge in digital marketing, graphic design, or digital marketing will be a bonus.

What We Offer

• Friendly working environment with growth opportunities.
• Retainer income plus commission.
• Training on pitching, clerical work, CRM tools, and social media strategy.