IT Internship

Robert Bosch East Africa is a growing business in the Bosch Group located in Nairobi, Kenya. We operate in the business divisions Mobility Aftermarket, Power Tools and Home Comfort.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

What you’ll do

• Support local customers on incidents received through SMT (ticketing system)
• Support local customers who walk-in and make sure a ticket is logged in ITPS DASH
• Deployment of BD accessories from stock
• Accessories Charging: ensure cost recharging for issued BD accessories.
• ITFM: Installation and deployment of computers (new orders/replacements/repairs) based on instructions received from the ITFM country responsible
• ITFM: Ensure CMDB is updated whenever a computer is taken out of stock or back in
• Participate in the monthly spot-check conducted by the local ITFM country responsible
• Deployment of mobile phones based on instructions received from the mobility country responsible
• Support on hands-on infrastructure related activities (example: replacement of access points/ switches/printers/ consumables…)
• Any other duties as assign by the IT Management

Your competencies and qualifications:

• Bachelor’s degree in Computer Science or IT related field
• 1–2 years’ experience in an IT related role
• Proficiency in Microsoft Office

Characteristics and skills:

• Good Interpersonal skills
• Communication skills
• Customer oriented
• Detail driven
• Team player
• Problem solving skills
• High degree of self-motivation and accuracy
• Great level of flexibility and self-confidence
• Well self-organized
• Strong sense of confidentiality, discretion and integrity.

Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new.