Front Desk Trainee

The Front Desk Trainee will assist in managing front office operations, including welcoming guests, handling inquiries, and providing administrative support. This role is ideal for individuals seeking to gain hands-on experience in customer service and office administration.

Key Responsibilities:

• Greet and assist visitors in a professional, courteous manner
• Answer incoming phone calls and route them appropriately
• Handle general inquiries and provide accurate information
• Receive, sort, and distribute incoming mail and deliveries
• Maintain cleanliness and organization of the reception area
• Assist with scheduling appointments and managing meeting room bookings
• Support administrative tasks such as photocopying, filing, and data entry
• Maintain visitor logs and ensure proper check-in/check-out protocols
• Provide support during events, meetings, or official gatherings
• Uphold confidentiality and professionalism at all times

Qualifications

• Good communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Well-groomed with a friendly and positive attitude
• Strong organizational skills and attention to detail
• Ability to multitask and handle pressure in a fast-paced environment
• Willingness to learn and take initiative