Overview
- Experience: Not Specified
- Min. Education level: Diploma
- Specialism: Business Studies / Customer Relations / Journalism & Communication / Public or External Relations / Sales or Marketing
- Deadline: Friday, July 11, 2025
Vacancy Description
Shirika Deposit Taking SACCO Ltd is a national fast growing SACCO based in Nairobi with membership of over 10.000 members spread across Kenya and in the diaspora. The SACCO is regulated by the SACCO Societies Regulatory Authority(SASRA). In order to achieve the planned growth and strategic plan, the Society is looking for qualified and competent persons to fill the following vacancy
Position: Customer Care Intern (One Year Non Renewable Contract)
Minimum Qualification:
a) A minimum of a diploma in Business Related Field with preference to Public Relations/Communication/Marketing and must have graduated within the last 2 years from the date of the advertisement.
b) Must be available full time for the twelve months’ duration of the program.
c) Ability to multi-task
d) Ability to meet tight deadlines
e) Preferred applicants to be below 30 years in age
Duties and Responsibilities:
a) Handling walk-in customers.
b) Telephone management: Handling incoming and outgoing calls and sorting the customer enquiries to completion.
c) Email Management and feedback management within the service charter
d) Member education on products and service
e) Any other duty as delegated from time to time.
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From as low as KES. 600/=
Application Guidelines
Qualified candidates are invited to send their CV and Cover letter, not later than 11th July 2025 1700hrs. Indicate the job title as the email subject. Shirika DT Sacco is an equal opportunity employer.
Only Shortlisted Candidates will be contacted.
Any form of canvasing will lead to automatic disqualification.
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