• Entry Level

Customer Acquisition Associate

Greenwheels Electric Mobility Solutions


Overview

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Vacancy Description
  • Entry Level
  • Nairobi
  • 33,275 KES / Month

About Us

​Greenwheels is a pioneering electric mobility solutions provider, dedicated to revolutionizing urban transportation and promoting sustainability. In partnership with major clients like Uber, we manage a fleet of electric motorbikes, ensuring efficient and eco-friendly transportation solutions. Our mission is grounded in innovation, excellence, and a commitment to a greener future.

Key Responsibilities

  • Customer Engagement & Acquisition: Pitch services, explain onboarding requirements, support documentation needs, and follow up with prospects to drive conversions.
  • Documentation & Record Keeping: Accurately update customer information in Airtable, Uber, and internal trackers; ensure customers are marked “Registered & Ready for Training.”
  • Onboarding Support: Guide customers through onboarding, upload required documents, and address inquiries for a smooth experience.
  • Pipeline Management: Maintain a steady flow of qualified customers and track their progress to avoid drop-offs.
  • Cross-Team Collaboration: Coordinate with Maintenance, Validation, and Training teams for seamless customer handovers.

Requirements

  • Diploma or Bachelor’s degree in Business, Sales, Marketing, or related field.
  • Strong communication and interpersonal skills.
  • Proven experience in sales or customer acquisition.
  • Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Familiarity with CRM tools or platforms (e.g., Airtable, Uber systems) is an added advantage.
  • High attention to detail and strong organizational skills.
  • Ability to work collaboratively with cross-functional teams.

Benefits:
Medical  Cover

Salary:
33,275Ksh Gross per Month

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