Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced Sales Trainee to work in Nairobi, Kenya
DUTIES & RESPONSIBILITIES:
Sales Support and Client Interaction
- Assist the sales team in identifying and qualifying potential leads.
- Participate in client meetings, product presentations, and follow-ups.
- Maintain and update customer databases (CRM tools).
Product Knowledge and Training
- Learn and maintain in-depth knowledge of the company’s products or services.
- Attend training sessions, workshops, and on-the-job coaching.
- Stay updated with market trends, competitors, and customer needs.
Lead Generation and Prospecting
- Conduct research to identify new sales opportunities.
- Initiate contact with potential clients via calls, emails, and networking.
- Schedule and confirm meetings for senior sales executives.
Sales Process Assistance
- Support the preparation of proposals, quotations, and sales documentation.
- Track and manage sales pipeline under the supervision of the Sales Manager.
- Assist in closing deals under the guidance of experienced team members.
Customer Service and Relationship Building
- Address basic client queries and provide after-sales support.
- Build rapport with existing and potential customers to foster long-term relationships.
- Gather customer feedback to help improve products and services.
Reporting and Performance Tracking
- Maintain daily, weekly, and monthly sales activity reports.
- Monitor individual and team KPIs to evaluate sales effectiveness.
- Assist in analyzing data to identify trends and opportunities.
Team Collaboration
- Work collaboratively with marketing, customer service, and product teams.
- Participate in team meetings, brainstorming sessions, and strategy development.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s degree.
- 1 year experience required.
- Strong attention to detail, problem-solving ability and willingness to learn.
- Excellent written, verbal and interpersonal communication skills.
- Demonstrate leadership skills and ability to develop technical skills.
- Strong organizational and time management skills.
- A positive attitude and eagerness to grow professionally.
- Commitment to embodying and demonstrating our core values: Integrity, Growth-Oriented, Respect Always, Taking Initiative, Dedication and Commitment.