Underwriting Assistant

PURPOSE:

Reporting to the supervisor- policy administration, the underwriting assistant will evaluate, analyse and implement the terms applied on risks proposed so as to deliver the desired loss ratio and profitability.

PRIMARY RESPONSIBILITIES:

• Conduct preparation of debits, credits and policy document and contract issuance.
• Process premium refunds to customers
• Monitor and track liquidity of client fund accounts.
• Issue and approve quotations within specified limits.
• Promptly respond to customer/partner enquiries and feedback.
• Facilitate policy documentation process to achieve timely issuance of cover, debits, policy documents and endorsements.
• Manage renewal process to achieve the set turnaround time and retention.
• Co-ordinate endorsement and debiting activities to ensure quality and excellent customer service for assigned accounts
• Review existing risks, recommend and implement risk mitigation measures.
• Propose review of departmental business processes and systems to meet the changing business needs and client expectations.
• Conduct reconciliation of underwriting issues relating to claims, finance and other supporting functions.
• Propose cancellation and suspension of policies due to non-payment

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education:  Bachelor’s degree in a related field.

Professional Qualification Insurance related or Actuarial professional qualification is an advantage

Experience Required:

Minimum 1 year of experience in similar role

Special Position Requirements 

• The role holder may be required to travel to distant branches or wherever the Company has any interest.
• Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.