PURPOSE:
Reporting to the supervisor- policy administration, the underwriting assistant will evaluate, analyse and implement the terms applied on risks proposed so as to deliver the desired loss ratio and profitability.
PRIMARY RESPONSIBILITIES:
- Conduct preparation of debits, credits and policy document and contract issuance.
- Process premium refunds to customers
- Monitor and track liquidity of client fund accounts.
- Issue and approve quotations within specified limits.
- Promptly respond to customer/partner enquiries and feedback.
- Facilitate policy documentation process to achieve timely issuance of cover, debits, policy documents and endorsements.
- Manage renewal process to achieve the set turnaround time and retention.
- Co-ordinate endorsement and debiting activities to ensure quality and excellent customer service for assigned accounts
- Review existing risks, recommend and implement risk mitigation measures.
- Propose review of departmental business processes and systems to meet the changing business needs and client expectations.
- Conduct reconciliation of underwriting issues relating to claims, finance and other supporting functions.
- Propose cancellation and suspension of policies due to non-payment
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements
Education: Bachelor’s degree in a related field.
Professional Qualification Insurance related or Actuarial professional qualification is an advantage
Experience Required:
Minimum 1 year of experience in similar role
Special Position Requirements
- The role holder may be required to travel to distant branches or wherever the Company has any interest.
- Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.
Deadline: Thursday, September 11, 2025