Salary: KES 30,000 Gross
Location: Westlands,Nairobi
We’re on the hunt for a Front Office/Receptionist who will be the face and first impression of our company. This role is all about creating a warm, professional, and organized environment while keeping client interactions seamless and operations flowing. If you love being at the center of everything—this one’s for you.
You’ll love this role if you:
- Enjoy being the go-to person who keeps the front office running smoothly.
- Like meeting new people and making clients feel welcome.
- Take pride in staying organized, polished, and professional.
- Want a role that combines communication, coordination, and client service.
You’ll struggle in this role if you:
- Prefer working behind the scenes with little interaction.
- Get easily overwhelmed by multitasking or last-minute requests.
- Aren’t comfortable being the first point of contact for clients and visitors.
- Don’t enjoy structure, schedules, and keeping things neat and orderly.
What you’ll do:
- Manage the front office/reception as the first point of contact.
- Build and maintain excellent client relationships.
- Handle servicing and renewal of existing business/policies.
- Research, identify, and source potential new clients.
What you’ll bring:
- Bachelor’s Degree in a Business-related course.
- High level of integrity and professionalism.
- Excellent communication, interpersonal & presentation skills.
- Strong organisational and time management skills.
- A collaborative, team-player attitude.