Gem Forest Hotel Nairobi – MGallery Collection is seeking an exceptional Hostess to launch our guests’ unforgettable journey. If you thrive on creating warm welcomes, possess polished interpersonal skills, and are eager to grow with a world-class brand, Apply Today!
You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!
What you will be doing:
- Consistently offer a professional and friendly greeting, and provide engaging service
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
Your experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

