ICT Internship

Ready to use your technological skills to serve a higher purpose? AIC Kijabe Hospital is seeking a dedicated ICT Intern to join their century-long mission of providing compassionate, God-glorifying healthcare. If you are eager to learn, possess strong character, and want to ensure our clinical teams have seamless technological support to save lives, your future starts here.

Over the past 100 years, AIC Kijabe Hospital continues to provide compassionate and quality health care services. Anchored on the vision to “Be a God – glorifying and transformative leader in the provision of excellent healthcare and education in Africa, we recognize that a team of people with great character, compassion and excellent skills are our most valuable resource to our Patient care. To strengthen our team, we are seeking to fill the following position:

ICT INTERN

Reporting to the System Administrator.

Purpose: To glorify God by providing excellent, efficient and compassionate health care at ICT department to ensure smooth running and minimize gaps in service delivery, improve efficiency and ensure timeliness of customer requests.

Duties and Responsibilities

• Assist users with hardware and software issues.
• Troubleshoot basic computer, printer and network issues.
• Support in enforcing security protocols (password policies, MFA setup).
• Help manage user accounts and permissions (Active Directory, email).
• Attend internal training sessions and CMEs.
• Troubleshoot SmartCare, Booking & Taifa care system issues to end users and any other software used by the hospital.
• Maintain logs of IT support requests & Document processes or guides for internal use.
• Assist in inventory management of IT assets (laptops, cables, monitors).

Qualifications, Experience, Competencies and Attributes

• Diploma or Degree in Information and Communication Technology.
• Basic knowledge of; Windows or Linux Operating Systems Networking (LAN/WAN, IP addressing, routers, switches) Microsoft Office 365/Google Workspace Hardware troubleshooting and repair.
• Understanding of software development and cybersecurity fundamentals is an added advantage.