ELIGIBILITY:
- Must be a minimum of 18 years old by December
- Demonstrate strong English language proficiency
- Must have a minimum of a high school certificate
- Must be a resident of India, Kenya or the Philippines
RESPONSIBILITIES
- Handle customer inquiries through real-time chat or scheduled channels like email.
- Resolve customer complaints and issues promptly with professionalism and accuracy
- Provide clear and helpful information about products or services
- Process customer orders, applications, refunds and service requests
- Maintain accurate records of customer interactions and transactions
- Follow up with customers to ensure resolution and satisfaction
- Escalate unresolved or complex issues to senior support or management when necessary
- Stay up to date with product knowledge, company procedures and policy changes
- Manage and update customer accounts and personal information
- Collaborate with internal departments to resolve customer concerns efficiently
Deadline: Saturday, January 31, 2026
Unlock Your Dream Career with Our Expert CV Makeover
Our professional CV revamp service will give your job search the edge it needs. Crafted by industry experts, your new CV will showcase your talents and land you more interviews.
Upgrade Your Career Today from as low as KES. 600