ICT Assistant Officer

Key Roles & Responsibilities

1. ICT systems & Infrastructure Management
   Ensure high availability and performance of critical systems, servers, networks, and internet services; monitor uptime and prepare regular system performance reports.
2. Technical support & End-user services
   Provide first-line ICT support, including hardware/software troubleshooting, device maintenance, system installations, user account management, and general office ICT operations.
3. Cybersecurity & Data protection
   Lead basic cybersecurity controls, enforce security policies, manage firewalls and endpoint security, mitigate risks, and ensure confidentiality and integrity of company data.
4. Enterprise applications & Web systems support
   Support Business systems such as ERP, HCM, metering/vending platforms, and websites; troubleshoot issues, coordinate with vendors, and assist with system improvements and upgrades.
5. ICT Administration, Documentation & Compliance
   Maintain ICT documentation, licensing compliance, asset records, technical reports, and support ICT planning, meetings, and assigned initiatives.

Qualifications

• Bachelor Degree in IT/ICT, Computer Science, or related field.
• Proven experience of minimum 2 years
• Strong interest in developing a career.
• Willingness to learn and adapt in a dynamic environment.