Nabo Capital, a leading Africa-focused investment firm, seeks a dynamic Customer Excellence Intern to be the welcoming voice and face of our brand. Located in Nairobi, this entry-level opportunity is perfect for a detail-oriented young professional eager to build trust and rapport with our clients. Gain invaluable exposure to regulated markets, real investors, and the inner workings of a reputable financial institution while mastering the art of world-class client experience. If you possess a passion for accuracy and are committed to delivering exceptional service, launch your career with Nabo Capital.
Nabo Capital is a 3rd generation investment firm with over 50 years experience of investing for institutions and individuals with an Africa-wide focus. Our core business revolves around the management of traditional asset classes such as equities, money markets and fixed-income portfolios.
We are hiring a Customer Excellence Intern!
This is not a “pick up calls and follow a script” role. This is where trust is built.
Where first impressions are formed. Where a client decides whether they have found a financial partner or just another institution.
At Nabo Capital, customer experience is not a department. It is the frontline of our credibility. As a Customer Experience Intern, you won’t just respond to clients; you will represent the standard. You will be the first voice our clients hear. The calm presence when questions arise. The bridge between intention and execution.
You will work across calls, digital platforms, and internal teams; ensuring that every interaction feels clear, compliant, and human. And in the process, you’ll gain rare exposure: To regulated markets. To real investors. To the discipline behind great financial institutions.
If you are curious, understand that details matter and that accuracy is respect, and serious about learning how world-class client experience is built; this is your entry point.
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