Intern – Knowledge Management

Background

The Alliance for a Green Revolution in Africa (AGRA) seeks to catalyze and sustain inclusive agriculture transformation across the continent.

Role Overview

The Knowledge Management (KM) Unit at AGRA is responsible for ensuring that key organizational documents and reports are stored, organized, and made accessible to relevant stakeholders via the Knowledge Management portal. The KM team has engaged a consultant, PanApps, to customize SharePoint for KM purposes, and this work has progressed to the document uploading stage. To support this effort, we are seeking an intern to assist with the preparation, organization, and uploading of documents onto the portal.

The intern will support the KM team by reviewing, organizing, formatting, and preparing various reports and documents for upload onto the KM portal. This role is essential to improving the accessibility and visibility of the organization’s knowledge resources.

Key Duties and Responsibilities

• Assist in organizing and categorizing documents for the KM portal, ensuring that they are in the correct format and meet quality standards.
• Review documents to ensure they adhere to organizational guidelines before uploading.
• Coordinate with the Knowledge Management Lead and KM champions from different units to gather required documents, including consultancy and project reports.
• Prepare metadata and descriptions for each document to ensure easy retrieval and classification.
• Upload documents and reports to the KM portal, ensuring accuracy and completeness.
• Maintain an organized filing system for documents to ensure easy access and reference.
• Assist in troubleshooting issues related to document upload or categorization.
• Provide general support to the KM team in document management and other KM-related tasks.

Key Deliverables

• A well-organized collection of documents ready for upload to the KM portal.
• All documents uploaded onto the KM portal, are correctly categorized and described with appropriate metadata.
• Weekly reports on the progress of the document preparation and upload process.

Qualifications and Education Requirements

• Bachelor’s degree in information science, Knowledge Management, Library Science, Communications, Business Administration, Social Sciences, or a related field.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with document management systems.
• A basic understanding of Knowledge Management principles is an asset.
• Ability to work independently and meet deadlines.
• Excellent communication skills, both written and verbal.