ICT Technician

Kenya Methodist University (KeMU) seeks to appoint internal innovative individuals with high standards of personal and professional integrity for the following positions.

ICT TECHNICIAN

Ref. No.: KeMU/ADM/ICTT/4/12/2024

GRADE MU 9 (2) POSITION IN NAIROBI CAMPUS

Reporting to the Head of ICT, the following are the duties and responsibilities for ICT Officer:

1. User support
2. Planning/testing new systems changes and ensuring training of users
3. Configuring new workstations and network points in liaison with network administrator on network issues, such as IP addressing, DHCP, routing table information, network printers’ email and internet.
4. Installing applications and keeping track of usage for all computers.
5. Performing all software and hardware upgrades.
6. Inventory management and tracking.
7. Maintaining of PCs, operating systems, networking and applications, whether inhouse or shrink-wrapped.
8. Assisting in training and development of the ICT Training and Certification Center in liaison with ICT management.
9. Supporting Network engineer for services in the server room on Linux server, Windows servers, DNS, Mail server, Internet and Backups.
10. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
11. Upgrade and configure system software that supports infrastructure applications or in-house applications per project or operational needs.
12. Troubleshooting network problems in liaison with network engineer.
13. Design and execute Preventive Maintenance procedures/tasks.
14. Assisting in reviewing and analyzing KEMU website and giving feedback to ICT management.
15. Providing support for access control.
16. Performing any other duties in line with job description

Minimum Requirements

1. A diploma in ICT, BIS, IT or any other related equivalent qualifications from a recognized institution with at least ONE (1) years’ working experience with a focus on user support, problem-solving, and system troubleshooting.
2. Certification in CompTIA A++ (Hardware and Software Maintenance).
3. Certification or training in Introduction to Networking (e.g., CompTIA Network+ or equivalent).
4. Certification in: Python Programming
5. Certification in Linux Administration
6. Oracle Certified Professional: Java SE 17 Developer. or Microsoft SQL
7. Certification in Web Development or at least 2 years of hands-on experience in web development.
8. Excellent written and verbal communication skill
9. Proficient in database programming, web design and software installation