Operations and Admin Associate

We are a dynamic and innovative HR start-up focused on revolutionizing how businesses attract, manage, and retain talent. Our mission is to provide cutting-edge HR solutions, tailored to the needs of our clients, while fostering a culture of excellence, inclusion, and innovation.

We are looking for an Operations and Admin Associate to join our team and play a pivotal role in streamlining operations, supporting our team, and ensuring smooth administrative functions. This position is ideal for someone passionate about creating efficient processes and contributing to the success of a growing organization.

Key Responsibilities

Operations Management

• Process Optimization: Develop and refine operational workflows to improve efficiency across the organization.
• Vendor Coordination: Manage relationships with service providers, suppliers, and third-party vendors.
• Data Management: Oversee data collection, storage, and reporting for operational purposes.
• Compliance: Ensure all company policies, procedures, and operations align with legal and regulatory requirements.
• Project Management: Assist in planning, coordinating, and executing key projects, ensuring timelines and deliverables are met.

Administrative Support

• Scheduling: Manage the calendars of senior team members and coordinate meetings, events, and appointments.
• Documentation: Maintain organized and up-to-date records, files, and databases.
• Correspondence: Handle internal and external communications, including responding to inquiries and drafting emails or reports.
• Resource Allocation: Track office supplies and ensure resources are adequately available.
• Onboarding: Support the onboarding process for new hires, including setting up accounts and providing necessary materials.

HR Support

• Recruitment Assistance: Coordinate interviews, manage job postings, and communicate with candidates.
• Employee Engagement: Help plan and execute employee events and initiatives to foster a positive work environment.
• Policy Documentation: Assist in drafting and updating HR policies and procedures.

Financial Administration

• Invoicing and Payments: Assist in preparing invoices, processing payments, and managing financial documentation.
• Expense Tracking: Monitor and report on operational expenses to ensure budget adherence.

Customer Support

• Client Engagement: Respond to inquiries from clients and stakeholders, ensuring timely and professional communication.
• Problem Solving: Act as a point of contact to resolve operational or administrative challenges promptly.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field (preferred but not mandatory).
• 2+ years of experience in an administrative or operations role, preferably in a start-up or HR-related environment.

Skills

• Organizational Skills: Exceptional ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Communication: Strong written and verbal communication skills.
• Tech-Savvy: Proficient in MS Office Suite, project management tools (e.g., Asana, Trello), and HR software.
• Problem-Solving: Ability to identify challenges and implement practical solutions.
• Attention to Detail: High accuracy in managing data, reports, and correspondence.
• Interpersonal Skills: Team player with the ability to build and maintain positive relationships with colleagues and stakeholders.

Attributes

• Proactive, self-motivated, and adaptable to a fast-paced environment.
• Passionate about HR and operational excellence.
• Discrete and trustworthy in handling confidential information.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Flexible working arrangements.
• A collaborative and inclusive team culture.
• An opportunity to shape the future of HR innovation.