Front Office/Receptionist

Salary: KES 30,000 Gross
Location: Westlands,Nairobi

We’re on the hunt for a Front Office/Receptionist who will be the face and first impression of our company. This role is all about creating a warm, professional, and organized environment while keeping client interactions seamless and operations flowing. If you love being at the center of everything—this one’s for you.

You’ll love this role if you:

• Enjoy being the go-to person who keeps the front office running smoothly.
• Like meeting new people and making clients feel welcome.
• Take pride in staying organized, polished, and professional.
• Want a role that combines communication, coordination, and client service.

You’ll struggle in this role if you:

• Prefer working behind the scenes with little interaction.
• Get easily overwhelmed by multitasking or last-minute requests.
• Aren’t comfortable being the first point of contact for clients and visitors.
• Don’t enjoy structure, schedules, and keeping things neat and orderly.

What you’ll do:

• Manage the front office/reception as the first point of contact.
• Build and maintain excellent client relationships.
• Handle servicing and renewal of existing business/policies.
• Research, identify, and source potential new clients.

What you’ll bring:

• Bachelor’s Degree in a Business-related course.
• High level of integrity and professionalism.
• Excellent communication, interpersonal & presentation skills.
• Strong organisational and time management skills.
• A collaborative, team-player attitude.