ICT Officers

INFORMATION COMMUNICATION TECHNOLOGY OFFICER II | SHA/228/2025 

Job Term: Permanent and Pensionable

Position Level: SHA 8

Number of positions: 2

Qualifications, Skills and Experience Required:

For appointment to this grade, an officer must have: –

1. Bachelor’s degree in any of the following fields: – Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.

Responsibilities:

You will develop system specifications, implement and maintain systems, repair ICT equipment, and provide training and support to users.

Duties and responsibilities entail performing and assisting in the following:

• Receiving and installing ICT equipment;
• Configuring and testing computer hardware and software including network appliances;
• Performing routine backups;
• Website maintenance;
• Setting up and maintaining applications including Email, Enterprise Resource Planning (ERP) and database;
• Managing helpdesk application and generation of quarterly reports;
• Installing necessary hardware and software upgrades into the ICT network;
• Documenting and reporting on standards, compliance including ISO and Risk Assessment;
• Monitoring network performance; and
• Maintaining support systems and training end users on emerging technologies.
• Developing specifications for programs