ICT Service Desk Industrial Attachment

CMA invites qualified continuing students to apply for the Student Attachment position in ICT Service Desk. Gain hands-on experience supporting a dynamic regulatory environment. If you excel in problem-solving, have a keen eye for detail, and possess foundational IT skills, APPLY NOW. This is your chance to directly support hardware, software, and network operations in a critical government agency.

The Capital Markets Authority is a statutory agency charged with the responsibility of regulating and developing an efficient capital market in Kenya. The Authority invites applications for the following position:

STUDENT ATTACHMENT – ICT SERVICE DESK– 1 POSITION

Attachment Period: 3 months (non-renewable)

Reporting to the Senior Manager ICT, the selected candidate will be responsible for;

1) Assisting in manning the organization’s IT Help Desk and responding to user requests for technical assistance;
2) Supporting the installation and configuration of computers, network equipment, and peripherals such as printers, scanners, and other related hardware;
3) Providing support in user account management, including assisting with user creation and access setup across various systems; and
4) Assisting in troubleshooting computer system issues, including hardware, network, and peripheral equipment problems, and supporting repairs and corrective actions where required.

Minimum Qualifications

A continuing student pursuing a Bachelor’s Degree in Information Technology/Computer Science or a Diploma in Information Technology/Computer Science or any other relevant degree.

Key skills, Knowledge & Competencies

1) Integrity and honesty
2) Communication and interpersonal skills
3) Professionalism
4) Team Player
5) Ability to multi-task
6) Self-management and attention to details