Mawingu Networks are looking for Technical Interns ready to get hands-on with installations, network testing, and real-world customer support. If you’re eager to learn and grow in the ISP space, this is your chance.
Mawingu Networks is a Kenyan Internet Service Provider (ISP). We are Kenya’s largest ISP dedicated to the underserved and unserved areas of Kenya – and we are here to open opportunities through affordable internet access.
ROLE SUMMARY
The Technical Intern supports field installations, equipment recovery, and customer support activities, focusing on SME/Enterprise clients. The role invalves ensuring quality installations, maintaining customer satisfaction, and assisting the technical and sales teams to meet service and revenue targets.
KEY RESPONSIBILITIES
- Support SME/Enterprise installations and repairs,
- Manage installation orders to meet revenue goals
- Provide timely feedback and reports on installation progress.
- Liaise between clients, contractors, and design teams.
- Commission and test equipment post-installation.
- Ensure compliance with safety and operational policies.
- Be available for emergency technical support.
REQUIREMENTS
- Diploma/Bachelor’s in Telecommunication, Electrical, IT, or related field.
- At least 6 months of ISP field installation experience.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in Microsoft Office.
- Customer-focused with solid technical and organizational abilities.
- Candidates must have a valid driving license.
Areas to work in: Kilifi, Malindi, Mpeketoni, Kisii, Kakamega and Nanyuki.
